Barista

Hugos Family MarketplaceThief River Falls, MN
Onsite

About The Position

As a Barista at Hugo's Family Marketplace (& Caribou), you will be the face of our coffee service, providing exceptional customer experiences while preparing and serving high-quality beverages and food items. Your role is pivotal in ensuring customer satisfaction through efficient service, product knowledge, and adherence to health and safety standards.

Requirements

  • High school diploma or GED
  • No prior experience required
  • Customer service and communication
  • Ability to follow recipes and beverage preparation guidelines
  • Attention to detail and accuracy in order taking and preparation
  • Teamwork and reliability in a fast-paced environment
  • Multitasking and time management skills
  • Basic math and cash handling proficiency
  • Physical stamina for standing, lifting, and performing repetitive tasks
  • Commitment to cleanliness and adherence to food safety standards

Nice To Haves

  • Some post-secondary coursework in hospitality, food service, or customer service (optional)
  • 1+ year of experience in food service, café, or customer-facing retail
  • Experience with POS systems or cash handling
  • Familiarity with coffee preparation and espresso machines

Responsibilities

  • Greet customers warmly and assist them in a friendly and efficient manner.
  • Take customer orders accurately and efficiently, ensuring a positive interaction.
  • Prepare and serve beverages according to Caribou standards, ensuring consistency and quality.
  • Prepare food items, including pastries and sandwiches, adhering to company recipes and presentation standards.
  • Operate the point-of-sale system/register with accuracy, handling cash and card transactions securely.
  • Maintain cleanliness and organization of the coffee station and seating area, ensuring a welcoming environment.
  • Conduct inventory checks and assist in stock management to ensure smooth operations.
  • Adhere to food safety, sanitation, and health regulations to ensure a safe environment for customers and staff.
  • Demonstrate product knowledge and make recommendations to enhance the customer experience.
  • Collaborate with team members to ensure smooth operations and a cohesive work environment.

Benefits

  • Health, Dental, and Vision Insurance (Full Time)
  • 401k (Full Time)
  • Paid Time Off (Full Time)
  • Holiday Pay (Full Time)
  • Employee Discount (Full Time and Part Time)
  • Time and a Half Holiday Pay (Full Time and Part Time)
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