Barista - Temporary

Barnes & Noble•West Jordan, UT

1d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the attractive presentation and efficient operation of the Café by stocking deliveries, maintaining the bake case and dining area, and operating registers with quick, friendly, professional service. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training and are expected to master the operational competencies of the role, including café merchandising and cleanliness, register operation, receiving and stocking deliveries, preparing food and drinks, FIFO and product dating, and loss prevention procedures. They may also support the bookfloor team and, when able and needed, other stores in the wider Cluster. As their experience grows, Baristas build knowledge of café beverages, bakery and savory products, gifting, promotions, customization recommendations, café retail, training tools, and safety, hygiene, and sanitation practices. The role offers a career path toward Senior Barista as the employee develops and demonstrates mastery of the required skills. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. The store is open from early mornings to late evenings every day, including weekends and most holidays.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop and demonstrate café merchandising, visual merchandising, register, food and drink preparation, stocking, cleaning, FIFO, and product-dating competencies.
Use loss prevention procedures and de-escalation techniques and seek support for theft or problematic behavior.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain attractive café presentation, including the counter, floor retail fixtures, bake case, and dining area.
Operate registers quickly, reliably, and professionally.
Unpack and receive deliveries and stock items efficiently and accurately.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other available tools.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and collaboratively support other stores in the Cluster when able and needed.
Learn café products across beverage, bakery, savory, and gifting categories and use that knowledge to maintain appealing displays.
Communicate new limited-time-offer items and café promotions to customers and colleagues and support sales objectives.
Recommend food and beverage customizations to customers.
Use café training tools and follow safety, hygiene, and sanitation guidelines and procedures.
Follow loss prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
Company-paid holidays for employees scheduled 20 or more hours per week
401(k) with company match for employees scheduled 20 or more hours per week
Transit benefits for employees scheduled 20 or more hours per week
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
Disability benefits for employees scheduled 30 or more hours per week
Life insurance for employees scheduled 30 or more hours per week
Tuition reimbursement for employees scheduled 30 or more hours per week