Barista, Queens Beans

Churchill Downs Incorporated • Terre Haute, IN

1d • Onsite

About The Position

Candidate is responsible for ordering, delivering and serving food & beverage items to the patrons in various venues and event spaces off the casino floor. Attendants are responsible for providing accurate service, professional appearance and a friendly attitude towards guests and fellow team members. Servers must practice safe food & beverage handling techniques as demonstrated and required by management. Other duties may be assigned. This individual would work in non-gaming locations such as the pool area, the 10th floor hotel bar, and the event center.

Requirements

• Previous experience in Beverage Service is preferred with POS or Micros type systems.
• Knowledge of various mixed drinks preferred.
• Candidate must be customer service oriented, possess good interpersonal skills, strong money handling skills & be able to work in a fast paced environment.
• Hours vary and will include holidays and weekends.
• Candidate must keep a positive upbeat demeanor as well as be properly groomed and maintain a professional appearance throughout a shift.
• All service staffs will be required to learn and be tested on a variety of new products, recipes along with new service and preparation techniques on a regular basis to insure the department is improving as a whole.
• Candidate must be at least 18 years of age.

Nice To Haves

• Previous experience in Beverage Service
• POS or Micros type systems experience
• Knowledge of various mixed drinks

Responsibilities

• Greets on arrival and regards on departure to Guests visiting in a warm and inviting manner.
• Is able to work in a fast paced, stressful environment while being calm, collected and accurate with attention to detail.
• Adheres to all Standard Operating Procedures (SOPs) to include cash and food handling requirements.
• Present and maintain a professional appearance and attitude.
• Work safely, with sanitation, efficiency, and with guest’s loyalty in mind.
• Must be detail oriented and ensure that all items are correct, perhaps hundreds of times over.
• Ensures and maintains cleanliness and orderliness of the service area and ensures the dining room / venue floor is presentable at all times.
• Maintains confidentiality and security of relevant information.
• Works with communication devices such as telephones, two-way radio, guest paging system, and both computerized and manual table management system.
• Interacts and speaks with guests to maintain great guest relations and provide opportunities for loyalty to occur.
• Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
• Multi-task ability and able to complete all tasks with minimal supervision and show a sense of urgency no matter what the business volume.
• Demonstrated ability to communicate effectively. Shows dignity, kindness and respect to guests and Team Members.
• Other duties as assigned.

Benefits

• 401k Plan with company match
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Paid Time Off
• Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
• A Variety of Team Member Discounts including: Ford Affiliate Program, Verizon, AT&T, TicketsAtWork, Skechers, Sherwin Williams, Meal Discounts
• Fun Team Member Events
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Advancement opportunities and the chance for further professional development

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed