Barista

Four Seasons Hotels and Resorts • Naples, FL

5d • Onsite

About The Position

The Barista provides exceptional quality and service to Naples Trading guests. In this role, the Barista will serve guests' needs by providing exceptional knowledge of specialty coffees as well as information regarding preparation methods and personalized service.

Requirements

• An outgoing personality and a can-do approach to an assigned task
• High level of understanding and knowledge of coffee, espresso and tea, including preparation methods

Nice To Haves

• Background in Luxury Resort and Hotel considered an asset

Responsibilities

• Prepare and serve a selection of drip and specialty coffees from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards.
• Confirm guest orders including any special needs or requests using the hotel’s point-of-sales system; check completed orders with the guest’s original order.
• Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of each item’s taste and preparation methods; maintain a working knowledge of coffee and specialty drinks.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Clean coffee machine.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items with manager assistance.

Benefits

• Competitive wages and a comprehensive benefits package
• Medical, Dental, Vision, and 401K with employer match all starting at 30 days.
• Paid Time Off plans start on the day of hire.
• Employee Cafeteria available for meals.
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
• Tuition reimbursement
• An opportunity to be a part of a cohesive team in an inclusive work environment.
• Wellbeing and mental health initiatives and focused company.
• Embracement and promotion of diversity in our workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed