Barista

ANTELOPE POINT HOLDINGS LLC•Page, AZ

91d•$14 - $0•Onsite

About The Position

Baristas are responsible for operating our Gramma Betty's outlet. Baristas will prepare a variety of beverages along with food items for our guests in a friendly and efficient manner, while enhancing the quality of our customer service. Baristas will work in close collaboration with colleagues and follow established health and safety standards and enhance the service and goals set by Antelope Point Marina.

Requirements

Previous barista or food service experience preferred, but not required
Basic knowledge of coffee preparation and espresso machines (training available)
Strong customer service and communication skills
Ability to work in a fast-paced environment
Dependable and punctual
Ability to stand for extended periods
Food Handler’s Card (required prior to start date)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
High school diploma or GED equivalent preferred
No prior experience is necessary
Knowledge or ability to be trained in point of sales system
Knowledge or ability to be trained to operate espresso machines, and other equipment
Ability to gain knowledge about coffee brewing techniques and gain familiarity with different types of coffee and blends
Knowledge of APM marina services and amenities
Guest relation skills which allow calm, effective, polite and professional resolution of guest problems or concerns
Knowledge or ability to be trained in fire extinguisher operation
Knowledge or ability to be trained in ISO/EMS awareness
Knowledge or ability to be trained in employee orientation
Knowledge or ability to be trained in hazard communication
Knowledge or ability to be trained in hazardous materials response/respiratory protection
Knowledge or ability to be trained in emergency response
Knowledge or ability to be trained in recyclable materials
Knowledge or ability to be trained in blood borne pathogen awareness
Incumbent will have access to guest confidential payment information and itinerary. Responsibility for guest information and confidentiality will be required by incumbent.
Incumbent will be required to process financial transactions and maintain reporting for restaurant funds. Incumbent will be required to make change and maintain proper procedure regarding cash and credit transactions.
This position requires reading, writing, and communicating fluently in English to process orders and convey pertinent information with guests and colleagues.
The incumbent must be able to work around water.
Employees are expected to promote a safe working environment for themselves, coworkers, and our guests.
Position/duties may require lifting, carrying, pushing and/or pulling objects up to fifty (50) pounds with assistance if reasonably needed, while reaching or handling materials, supplies, tools, equipment and/or debris.
Must be able and willing to work a flexible and potentially rotating schedule, including weekends, holidays.
The position is also subject to "on call" status outside of regularly scheduled shifts to address maintenance tasks which require immediate attention.
Employee will work both indoors and outdoors and at times in extreme weather conditions when reasonable.

Nice To Haves

Previous barista or food service experience preferred
Basic knowledge of coffee preparation and espresso machines
Previous experience as a barista or in the food and beverage industry is preferred

Responsibilities

Greet guests in a polite, positive manner and create an atmosphere of hospitality
Take customer orders, answer questions about the menu items and make recommendations
Prepare and serve beverages and food items according to customer preferences and established recipes
Possess a working knowledge of all food, beverage, and specials on offer for our guests
Convey all pertinent guest information to staff and management
Ensure guest satisfaction and assist guests in their dining experience
Check on guests periodically to ensure all needs are met to their satisfaction
Operate point of sale system to accurately process payments
Operate espresso machines, coffee grinders, and other equipment to prepare a variety of hot and cold beverages, including coffee, espresso, tea and speciality drinks
Handle cash, credit cards, and other forms of payment, providing correct change and receipts
Work closely with colleagues to relay pertinent information and function efficiently as a team
Must work efficiently and in a timely manner even during times of increased business
Maintain cleanliness and health code standards of the restaurant
Possess the ability to react productively to other duties as reasonably assigned