A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them find beverages and café items. The role supports an attractive café presentation and efficient operations by stocking deliveries, maintaining the bakery case and dining area, and serving customers at the register in a quick, friendly, and professional manner. Baristas learn and perform café operations, including using registers and other technology; merchandising and maintaining café fixtures; preparing food and drinks accurately; receiving and stocking deliveries; completing cleaning tasks; following FIFO and product-dating practices; and supporting the bookstore team when needed. The role also involves following loss-prevention, de-escalation, food-safety, hygiene, and sanitation procedures. The work is physically active and may include supporting other stores in the wider cluster when able and needed. As their knowledge develops, Baristas build familiarity with beverage, bakery, savory, and gifting products; maintain appealing product displays; share information about promotions and new items; recommend customizations; and use café training tools. Employees who demonstrate mastery of the role are expected to advance along the career path to Senior Barista.
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Career Level
Entry Level
Education Level
No Education Listed