Barista - Temporary

Barnes & Noble•Concord, CA

1d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role helps maintain an attractive café presentation and efficient operations, including stocking deliveries, tidying the bake case and dining area, and serving customers professionally at the register. Baristas learn and perform operational duties such as using registers and other technology, merchandising, preparing food and drinks according to recipes and product information, completing cleaning tasks, following FIFO and product-dating practices, and supporting the bookfloor team when needed. The role also involves understanding loss prevention procedures and de-escalation techniques, and seeking support for theft or other store concerns. As their knowledge develops, Baristas build familiarity with café beverages, bakery and savory items, gifting, promotions, customization recommendations, retail options, training tools, and food safety, hygiene, and sanitation standards. The position may involve working in other stores to support the wider Cluster when needed and possible. Successful development and mastery of the role’s skills can lead to advancement to Senior Barista. The work requires prolonged standing, repetitive bending, lifting, and extensive walking. The position is temporary. The stated starting hourly rate is $20.00, depending on experience, seniority, geographic location, and other factors permitted by law.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling schedule gaps when able.
A positive, willing, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate approach to colleagues and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge.
Ability and willingness to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain the presentation and cleanliness of the Café, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, competently, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other available resources.
Perform daily and weekly café cleaning tasks and follow food safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and, when able and required, support other stores in the wider Cluster.
Learn café products and use that knowledge to support promotions, sales objectives, customer recommendations, and café retail options.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support when needed.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours per week or more.
Company-paid holidays for employees scheduled 20 hours per week or more.
401(k) with company match for employees scheduled 20 hours per week or more.
Transit benefits for employees scheduled 20 hours per week or more.
Medical, dental, and vision benefits for employees scheduled 30 hours per week or more.
Healthcare and dependent care spending accounts for employees scheduled 30 hours per week or more.
Disability benefits for employees scheduled 30 hours per week or more.
Life insurance for employees scheduled 30 hours per week or more.
Tuition reimbursement for employees scheduled 30 hours per week or more.