Barista AM Shift

Courtyard Indianapolis NW•Indianapolis, IN

11h•Onsite

About The Position

The barista is responsible for greeting, selling/order taking, preparing beverages and serving guests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.

Requirements

High school diploma or related experience
Familiarity with hospitality industry
Understand and provide friendly guest service
Understand proper ordering, beverage preparation, and food handling techniques
Follow policies and procedures
Detail oriented
Professional attitude and behavior with effective listening and communication skills
Work in a fast-paced environment

Responsibilities

Process guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures.
Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management and report any deviations from policies, procedures, brand standards and regulations to management.
Comply with all guest service basics such as uniforms, name tags and proper guest greeting.
Be knowledgeable on hotel facilities and services to assist guests.
Impress guests with quality and timely service in a pleasant and friendly manner.
Take guest orders promptly.
Prompt preparation of beverages in accordance with prescribed procedures.
Delivery beverages/food to guests.
Report all tips in compliance with company policy and IRS regulations.
Clean equipment and areas.
Restock service items.
Attend department meetings as scheduled.
Perform special projects and other responsibilities as assigned.