Barista-Part-time AM shift

DoubleTree by Hilton Chicago O'Hare IL•Rosemont, IL

9d•Onsite

About The Position

The BC Café Barista is responsible for providing exceptional customer service, preparing high-quality coffee and beverage products, maintaining cleanliness and organization in the café, and ensuring guests enjoy a welcoming environment that reflects the hotel’s brand standards.

Requirements

Exceptional customer service skills
Ability to prepare high-quality coffee and beverage products
Ability to maintain cleanliness and organization in the café
Ability to ensure guests enjoy a welcoming environment that reflects the hotel’s brand standards
Experience using a POS system
Knowledge of We Proudly Serve Starbucks recipes and quality standards
Familiarity with company cash-handling procedures
Knowledge of food safety and sanitation standards
Effective communication skills
Ability to uphold all brand policies, appearance standards, and customer service expectations

Nice To Haves

Experience in the hotel industry
Experience working with Starbucks recipes

Responsibilities

Greet customers in a friendly and professional manner.
Take customer orders accurately and efficiently using the POS system.
Prepare and serve coffee, espresso drinks, teas, and other beverages according to We Proudly Serve Starbucks recipes and quality standards.
Handle cash and credit transactions following company cash-handling procedures.
Maintain a clean, organized, and well-stocked café area, including dining, condiment, and preparation stations.
Follow food safety and sanitation standards at all times.
Support daily café operations, including opening and closing duties.
Communicate effectively with team members and supervisors to ensure smooth operations.
Provide product knowledge and recommendations to guests when requested.
Flexible to work nights, weekends and holidays
Uphold all brand policies, appearance standards, and customer service expectations