Barista PT - The Alloy a DoubleTree by Hilton

Concord Hospitality Enterprises•Upper Merion Township, PA
•Onsite

About The Position

The Barista/stocker works in the hotel market and coffee shop serving Starbucks beverages. The role provides friendly, enthusiastic, professional, and timely service while preparing specialty coffee drinks and engaging with guests. It is a high-volume outlet role that includes cash handling, stocking, and maintaining a clean service area. The position is part-time, with the possibility of becoming full-time as business demands increase. Availability is required on Saturdays and Sundays, with weekday flexibility as needed.

Requirements

  • Must be personable and able to meet the public.
  • Must be comfortable working in a high-volume outlet and handling cash.
  • Must be able to handle money, currencies, and coins accurately and perform repetitive work without errors.
  • Must be able to maintain transaction records on computers and have basic computer awareness.
  • Must be able to read and write.
  • Must have excellent interpersonal and people skills and deal with customers politely.
  • Must be dressed neatly.
  • Must demonstrate integrity, honesty, and accountability.
  • Must be available to work Saturdays and Sundays, with weekday flexibility as needed.

Nice To Haves

  • Cashier experience and computer knowledge are helpful.
  • Knowledge of more than one language is preferred.

Responsibilities

  • Provide personalized service to guests and greet and welcome customers.
  • Prepare specialty coffee drinks and provide friendly, professional, and timely service.
  • Maintain cleanliness of appliances and counter space, including wiping up spills and removing trash.
  • Handle cash and other payment methods, count money before shifts, tabulate bills and totals, and maintain transaction records using a cash register or computer.
  • Inform customers about available payment methods, including cash, check, credit card, and debit card.
  • Stock shelves and monitor inventory for items that are running low.
  • Resolve customer complaints or refer them to the restaurant manager.
  • Follow the rules in the Concord Hospitality Handbooks.
  • Work varied hours, including weekends.

Benefits

  • Competitive pay.
  • Benefits for full-time associates only, including medical plans, prescription discounts, vision and dental coverage.
  • 401(k) retirement program with company contribution.
  • Seven complimentary hotel room nights per year.
  • Group life insurance equal to annual salary.
  • Voluntary short- and long-term disability programs.
  • Verizon Wireless discount of up to 18%.
  • Classroom and online training through the Learning Management System.
  • Education assistance through University of Phoenix, including tuition savings.
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