Barista | Washington, D.C.

Blank Street•Washington, DC

19h•$17 - $18

About The Position

Baristas at Blank Street serve a carefully curated menu with passion and precision, creating quality coffee, matcha, and other café beverages while providing welcoming, hospitality-driven customer service. The role involves working in a fast-paced environment, collaborating with teammates, and creating a strong sense of community for customers and colleagues. Baristas use professional coffee equipment to prepare drinks, follow food and beverage handling and quality procedures, control product waste and par levels, and maintain local Department of Health standards. They follow product, service, and brand training playbooks and participate in initiatives with Operations and Marketing to increase customer traffic, sales, and profitability and build a loyal neighborhood customer base. The posting describes both part-time and full-time schedules. Part-time roles are 15–25 hours per week over three days; full-time roles are 30–40 hours per week over four to five days. Both schedules require availability for two peak days: Friday, Saturday, or Sunday.

Requirements

At least 1 year of experience in a customer service position; hospitality or coffee experience preferred.
Must be at least 18 years old.
Able to lift more than 25 pounds and stand for long periods.
Availability that meets the needs of the cafés.
Part-time schedule: 15–25 hours per week, three days per week, including two peak days (Friday, Saturday, or Sunday).
Full-time schedule: 30–40 hours per week, four to five days per week, including two peak days (Friday, Saturday, or Sunday).
Authorized to work in the United States; employment authorization is verified through Form I-9 and E-Verify.
Friendly, enthusiastic, and customer-service oriented, with a passion for creating coffee, matcha, and other café beverages.
Reliable and able to manage time and priorities effectively, including during busy rush periods.
A strong independent problem solver with multitasking and communication skills.
Curious, adaptable, and willing to learn.
Comfortable working independently and as part of a team.
Comfortable handling cash and maintaining store safety.

Nice To Haves

Customer service experience in hospitality or coffee.
Weekend and holiday availability.

Responsibilities

Provide consistent, welcoming, and engaging customer service, with the goal of turning customers into regulars.
Prepare drinks using the company’s coffee program, equipment, and products.
Complete training and follow procedures for proper food and beverage handling to preserve freshness and quality.
Prevent food and beverage waste and follow or adjust par levels according to business peaks and lows.
Maintain Local Department of Health standards.
Know and adhere to product, service, and brand training playbooks.
Participate in Operations and Marketing initiatives to increase foot traffic, attract new customers, grow daily sales, improve operational profitability, and develop a loyal neighborhood customer base.