Barista

Park Avenue Coffee•St. Louis, MO

About The Position

As a barista at Park Avenue Coffee, you are the face of our brand and most essential part of crafting an exceptional experience for our customers. Generally, baristas are responsible for preparing and serving high-quality beverages, providing excellent customer service and education, creating meaningful connections with our customers, and maintaining the physical space and equipment in our cafés.

Requirements

Demonstrated passion for coffee and tea
Ability to learn quickly and work as a team member as well as independently
Strong interpersonal and relationship-building skills
Strong communication skills
Competency in understanding and carrying out oral and written instructions
Comfortability maintaining a pleasant disposition and sense of urgency while assisting guests
Commitment to regular and consistent attendance and punctuality
Strong cash handling skills
Experience in a retail, hospitality and/or customer service role required
Must be 18 years of age or older to apply.
Due to business hours, current high school students will not be considered.

Nice To Haves

Experience in the specialty coffee industry strongly preferred

Responsibilities

Deliver an outstanding customer experience by regularly engaging with customers to develop a personal connection (remembering drink orders, pet’s/kid’s names, occupation, etc.)
Memorize and consistently craft all beverage recipes
Constantly seek new knowledge and educate customers on Park Avenue’s sustainable air-roasting process and current and upcoming coffee offerings
Be knowledgeable in company history and information, and comfortable communicating that knowledge to customers
Keep up with menu changes including seasonal drinks, gooey butter cake, and food items
Deliver high-touch service to customers by regularly sweeping the café area to clean and restock, pick up dishes, and hand-deliver beverages and food when time allows
Monitor and replenish stock of all paper products and ingredients as needed
Ensure the baristas who work after you have everything they need for a successful shift- muffin batter thawed, bread sliced, sandwiches prepped, etc.
Maintain a sense of urgency and strive for efficiency to keep all processes moving smoothly
Complete any operational tasks asked of you by leadership, in addition to the duties involved in opening, closing, and maintaining the café
Keep up with deep cleaning and regular maintenance of the café and all equipment
Arrive on time and prepared for every scheduled shift
Effectively communicate availability and scheduling needs