Barista (Full TIme)

Hilton • Burlingame, CA

101d • Onsite

About The Position

As a Barista at the Embassy Suites SF Airport - Waterfront, you will be responsible to do the following job duties to while staying true to our Vision, Mission, and Values in order to maximize profitability.

Requirements

• Must be able to work at least from 6:30 am to 12 pm (Monday to Friday).
• Demonstration of Hilton's Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
• Demonstration of key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability.

Nice To Haves

• Additional availability to work on weekends is a plus.

Responsibilities

• Greets guests in a courteous and welcoming manner.
• Takes guests' orders for beverages and/or food in a friendly, professional and timely manner to ensure total guest satisfaction.
• Upsells additional items to enhance profitability.
• Makes and/or presents drinks using standard ingredient(s)/recipes and practicing prudent portion control.
• Inputs orders into a register at the point of sale and creates a check for each guest, maintaining accountability for all beverages served.
• Receives payment from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all transactions.
• Maintains proper and adequate set-up of the coffee bar on a daily basis. This includes requisitioning, stocking and rotating all products needed.
• Respond to guest complains in a positive and tactful manner, negotiate a compromise and implement solution.
• Locks up and stores all beverages, food and other equipment items, deposits cash drops, secures and balance bank and sign out/in keys.
• Perform general cleaning tasks to adhere to health and safety standards.
• Keep work area clean and organized.
• Complete other duties as assigned by supervisor/manager.

Benefits

• Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
• For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
• Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
• Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.
• Our amazing Team Members are at the heart of it all!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed