Barista - Hilldale

SpartanNash•Madison, WI
•Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods and serves customers through a range of retail, wholesale, and other channels. The Barista is responsible for preparing coffee shop beverages and food, operating the cash register, and receiving payment efficiently while providing courteous customer service. The role is based at 726 N. Midvale Blvd, Madison, Wisconsin 53705. The associate may be assigned tasks in other departments based on customer experience needs, and additional responsibilities may be assigned as needed.

Requirements

  • Good verbal communication skills and the ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
  • Basic reading, writing, and arithmetic skills.
  • Ability to meet the physical demands of the role, with reasonable accommodations where applicable.

Nice To Haves

  • High school diploma or GED preferred.
  • One year of retail or related experience preferred.

Responsibilities

  • Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
  • Prepare food items according to procedures.
  • Handle food and beverages safely and according to established guidelines, and complete work in a clean environment.
  • Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
  • Stock items and rotate coffee items and merchandise displays.
  • Maintain an understanding of current store programs and product locations.
  • Understand and efficiently operate check-stand and coffee shop equipment.
  • Notify the department lead or manager when products or supplies need to be ordered.
  • Follow Company policies for security, cash handling and cash-drawer accounting, and product handling, including damaged or spoiled products.
  • Maintain a clean, well-stocked department that complies with Company safety and sanitation procedures and standards.
  • Communicate Company programs, in-store specials, and coupons to customers, and model high standards of service.
  • Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments as assigned based on customer experience needs.
  • Take on additional responsibilities as needed.
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