Barista - Hilldale

SpartanNash•Madison, WI

8d•Onsite

About The Position

The Barista prepares coffee shop beverages and food, operates a cash register, and receives customer payments in a timely and efficient manner while providing courteous customer service. The role involves preparing beverages and food according to established standards and procedures, handling food and beverages safely, and maintaining a clean work environment and well-stocked department. The associate communicates store programs, specials, and coupons to customers and may be assigned tasks in other departments based on customer experience needs.

Requirements

Good verbal communication skills and the ability to interact politely and effectively with customers.
Good customer service and organizational skills; detail-oriented.
Basic reading, writing, and arithmetic skills.
Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

High school diploma or GED preferred.
One year of retail or related experience preferred.

Responsibilities

Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
Prepare food items according to procedures.
Handle food and beverages safely, follow established guidelines, and complete work in a clean environment.
Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
Stock items and rotate coffee items and merchandise displays.
Maintain an understanding of current store programs and product locations.
Understand and efficiently operate check-stand and coffee shop equipment.
Notify the department lead or manager when products or supplies need to be ordered.
Follow company policies for security, cash handling, cash drawer accounting, and product handling, including damaged or spoiled products.
Maintain a clean, well-stocked department and comply with company safety and sanitation procedures and standards.
Communicate company programs, in-store specials, and coupons to customers and model high standards of customer service.
Follow all PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
Perform tasks in other departments as assigned based on customer experience needs.
Perform additional responsibilities as assigned.