Barista

O'Reilly Hospitality Management LLC • Wichita Falls, TX

4h • Onsite

About The Position

The Barista prepares and serves hot and cold beverages, including coffee, espresso drinks, specialty beverages, cocktails, beer, wine, and other alcoholic and non-alcoholic drinks, as well as menu items, baked goods, and grab-and-go offerings. The role includes welcoming guests, making recommendations, answering questions and telephone inquiries, entering orders into the POS system, and processing payments. Alcohol service must comply with company policies and applicable laws, including verifying guests’ ages and serving responsibly.

The position maintains clean, organized, stocked beverage and guest service areas; cleans and sanitizes equipment and workstations; monitors and documents equipment temperatures; and stocks, receives, rotates, and inventories supplies. The Barista also supports banquets and special events through setup, food and beverage service, and cleanup, and works with hotel colleagues to provide efficient operations and positive guest experiences. This is an on-site position at Delta Hotels by Marriott in Wichita Falls. Scheduling may vary and include nights, weekends, and holidays.

Requirements

• Must be at least 21 years old.
• Must successfully complete training in food preparation, food service skills, and customer service procedures.
• Excellent verbal and written communication skills.
• Ability to follow safe food handling procedures and sanitation practices.
• Ability to multitask and manage multiple orders simultaneously.
• Ability to memorize and recall frequent patrons’ faces, names, and preferences while maintaining a friendly, professional attitude.
• Ability to serve customers quickly, efficiently, and kindly.
• Regular in-person attendance at the property is an essential function of the role.
• Ability to stand for long periods and meet the stated lifting and exertion requirements.

Nice To Haves

• Prior bartending or barista experience.
• High school diploma or GED.
• Hospitality or guest service experience.

Responsibilities

• Prepare and set up the barista/bar area, ensuring equipment, supplies, and products are clean, stocked, and ready for service.
• Welcome guests professionally and provide an exceptional guest experience.
• Verify guests’ ages before serving alcoholic beverages and serve alcohol responsibly in compliance with company policies and applicable laws.
• Prepare and serve hot and cold beverages, including coffee, espresso drinks, specialty beverages, cocktails, beer, wine, and other alcoholic and non-alcoholic beverages; customize orders to guest preferences.
• Prepare and serve menu items, baked goods, and grab-and-go offerings while maintaining quality presentation and food safety standards.
• Recommend menu items, beverages, and promotions and answer guest questions courteously.
• Enter food and beverage orders into the POS system accurately and process guest payments.
• Answer telephone calls to assist with food and beverage orders or inquiries.
• Keep beverage stations, condiment areas, and guest service areas clean, organized, and stocked throughout each shift.
• Clean and sanitize equipment, utensils, dishes, counters, seating areas, and workstations according to company standards and health department regulations.
• Monitor and document temperatures of refrigerators, freezers, and other food and beverage equipment.
• Stock, receive, rotate, and inventory food, beverage, retail, and operating supplies as assigned.
• Assist with banquet and special event setup, food and beverage service, and breakdown and cleanup.
• Arrange tables, chairs, linens, service stations, and event equipment according to banquet event orders and company standards.
• Collaborate with team members and other hotel departments to support efficient operations and guest service.
• Follow company policies, safety procedures, sanitation standards, and brand requirements.
• Communicate professionally with guests, management, team members, vendors, and the public.
• Perform other duties as assigned to support hotel operations and guest satisfaction.
• Support O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.

Benefits

• 401(k) and Roth 401(k) with company match; full-time and part-time Team Members are eligible.
• Health, dental, vision, and life insurance.
• Paid time off, including paid parental leave.
• Growth potential and career advancement.
• Hotel and restaurant travel perks and discounts.
• Earned wage access through DailyPay beginning on day one.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed