Barista - Hotel Polaris (Part-Time)

CoralTree HospitalityColorado Springs, CO
Onsite

About The Position

Hotel Polaris is seeking an exceptional Barista to join their team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. The Barista will influence the unique and distinctive experiences delivered to guests and team members alike. This role is for someone who wants to be a part of something bigger and shares a passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with communities.

Requirements

  • Must be at least 18 years of age.
  • Must be a United States citizen or possess a valid work permit.
  • Must possess valid Food Handler’s card upon hire.
  • Ability to work a flexible schedule that may include evenings, weekends and holidays.
  • Must be able to stand on feet and walk throughout the day.
  • Must be able to frequently lift and carry up to 50 lbs.
  • Must be able to bend, squat, push, pull frequently.

Nice To Haves

  • At least one year of customer service experience preferred.
  • Prior hospitality experience preferred.

Responsibilities

  • Greet guests, providing excellent customer service as defined by outlet standards.
  • Take orders and make quality beverage items to order.
  • Handle cash transactions.
  • Provide in a perfectly poured and timely manner all coffee, tea, alcoholic, and non-alcoholic beverages on the menu.
  • Share knowledge and recommendations of the food & beverage menus to guests.
  • Respond courteously and efficiently to queries and problems from guests and all staff.
  • Maintain genuine care about beverage standards.
  • Perform daily stocking and cleaning.
  • Communicate with the culinary team regarding meal requirements, allergies, dietary needs, and special requests.
  • Contribute to a positive team environment by recognizing issues, proactively working to resolve them, and communicating them to the restaurant manager.
  • Deliver distinctively different and authentic experiences to all guests by acting with a customer-comes-first attitude.
  • Maintain above-par sanitation of the store and the work environment.
  • Utilize the freedom to go above and beyond and take initiative to resolve guest complaints and create loyalty.

Benefits

  • Group medical, dental, vision, life, and disability benefits.
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
  • Colorado Family and Medical Leave Insurance Program (FAMLI).
  • An employee assistance program.
  • Paid time off/sick time.
  • Participation in a 401(k) plan with a company match.
  • Complimentary team member meals.
  • Complimentary room nights at CoralTree Hospitality managed properties.
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