Barista (NY Ace Cafe)

Stumptown Coffee•New York City, NY

3d•Onsite

About The Position

Stumptown is a coffee company committed to high-quality coffee, from sourcing to serving. Baristas are entrusted with ensuring the quality of coffee is actualized from bean to cup, as intended by partners at the source. They contribute to the success of their café by consistently providing exceptional hospitality, and quality beverages and products. Baristas are expected to pursue growth in their coffee knowledge and develop a passion for the craft, modeling Stumptown values of continuous growth, best-in-class hospitality, and quality in all things.

Requirements

Demonstrated passion and enthusiasm for coffee as well as a desire to educate others about our coffee.
Ability to deliver exceptional hospitality in a personal and professional manner
Strong attention to detail and a healthy respect for cleanliness and sanitation
Health department license or certification as required by state or local requirements.
Great communication skills both with employees and customers of all backgrounds
Open to feedback and constantly striving to improve
Ability to multi-task with ease
Early AMs, nights, weekends, and extreme reliability required

Responsibilities

Prepare espresso beverages for customers, meeting Stumptown’s quality standards.
Deliver an exceptional customer experience; Proactively engage with customers to understand and meet their needs – go the extra mile to make their day with a perfect cup of coffee.
Develop a thorough understanding of our coffees, teas, foods, merchandise, and promotions to drive sales, and service and have knowledgeable conversations with customers.
Maintain a clean and organized environment for customers and coworkers in all areas of the store.
Demonstrate willingness and openness to change and share your ideas on how to make your store even better.
Taste coffee, tea, and specialty beverages regularly to maintain familiarity with product and quality standards.
Accurately process transactions in the POS system and reconcile till.
Practice self-reflection and ask for feedback on performance; know and hone your personal strengths and opportunities for improvement.
Responsible for day-to-day activities that embrace sustainability and reduce the impact at your facility should be followed.
Follow SOPs for minimizing waste, conserving energy, and limiting water usage, and share ideas on how to improve processes whenever possible.
Other duties as assigned.