Barista, Marina Dockside Eatery

Oak Bay Marine Group•Oak Bay, BC

2d•CA$19 - CA$20•Onsite

About The Position

Oak Bay Marine Group is seeking an enthusiastic Barista for the Marina Dockside Eatery. In this role you will be primarily responsible for the preparation and service of all food and beverage offerings. This position also provides exceptional service to our guests in an efficient, friendly and knowledgeable manner ensuring we anticipate our guests every need while maintaining a “YES I CAN” service approach. The Barista works under the direction of the Marina Dockside Eatery Operations Manager supporting day-to-day operations of the Eatery, including delivery of exceptional service and quality standards while adhering to the health and safety and regulatory standards. With competitive compensation, benefits, learning and development opportunities, and an amazing annual staff party, this role offers more than just a job. Ideal candidates possess strong interpersonal skills, customer service experience, and a proactive attitude. Join us and be part of connecting people to the wonder of the ocean!

Requirements

Level 1 Food Safe certification
Serving it Right certification
Proficient using POS system; Squirrel or equivalent
Strong attention to detail and organization skills.
Previous experience as a barista and/or in a coffee shop environment is preferred.
Experience providing exemplary customer service.
Experience with and comfort in high volume and high-pressure situations.
Experience working with cash register and reconciling cash floats.

Nice To Haves

Occupational First Aid or equivalent is an asset.
Kitchen and/or culinary experience is an asset.

Responsibilities

Provide exceptional ‘Yes I Can’ service and demonstrates a professional attitude at all times.
Communicate effectively with all team members and guests.
Prepare and serve beverage products to the quality and presentation standards, mixing, pouring, and serving hot and cold beverages as required, including beer, cider and wine.
Ensures high quality food preparation, production and execution is to standard.
Assist with stocking of all food and beverage products on display.
Assist with maintaining beverage/product inventory.
Resolve guest problems quickly, efficiently, and courteously.
Take orders and names to interact with guests, ensuring orders are correct and table numbers/names are effectively communicated to the team.
Demonstrate complete knowledge of all menu items with particular attention to allergy and health requirements and regulations.
Support the Company Core Values.
Comply with all policies, procedures and regulations, including the OBMG Crew Handbook.
Ensure safety, sanitation and cleanliness at all times in accordance with policies and regulations.
Work with speed in a cost efficient, organized and safe manner at all times.
Operate and maintain equipment to standard while treating company property with care and respect.
Maintain a clean, organized and welcoming environment at all times, including washroom, kitchen and front of house facilities.
Bussing tables, dishwashing, general cleaning and food preparation as required.
Perform closing and opening duties to OBMG standards.
Work within a team environment to deliver service from all positions in the Eatery as required.
Attend any regularly scheduled staff meetings.
Perform other duties as assigned and required.