Barista Supervisor - Blue Collar Coffee Company

Geronimo Hospitality GroupDelafield, WI
Onsite

About The Position

Geronimo Hospitality Group is looking for a Barista Supervisor to join the Blue Collar Coffee Company team. Blue Collar Coffee Company offers espresso and handcrafted coffee drinks made from beans roasted by Wisconsin-based Ruby Coffee Roasters, along with a robust drink menu including tea and smoothies, in a welcoming and friendly environment. The Barista Supervisor will oversee and coordinate the planning, organizing, training, and leadership necessary to achieve objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. This role involves assisting in development of training, placing weekly orders, and assisting with interviewing and hiring.

Requirements

  • High school diploma or equivalent
  • High level of professionalism.
  • Knowledge of service and food and beverage, generally involving at least 1 years of front-of-house operations and/or assistant management positions.
  • Possess excellent basic math skills and have the ability to operate a POS system.
  • Food Manager Certification MANDATORY REQUIREMENT
  • U.S. Work Authorization (required).

Responsibilities

  • Assist with hiring, scheduling, payroll, inventory, and other managerial duties as assigned.
  • Oversee that ordering is completed weekly and communicate product alterations or substitutions as needed.
  • Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
  • Assist in the development and improvement of the training programs and policies/procedures as needed.
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Respond to guest inquiries and complaints.
  • Ensure that all food and products are consistently served according to Geronimo Hospitality standards.
  • Achieve restaurant objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Continually strive to develop staff in all areas of managerial and professional development.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.

Benefits

  • Employee Discounts
  • Paid Time Off
  • Training & Development Opportunities
  • 401K
  • Medical Benefits
  • 24/7 Online Care
  • Pet Insurance
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