Barista/Server

OnePack Hospitality • New Orleans, LA

8d • Onsite

About The Position

Join OPHG, a leading local and independent hospitality group in New Orleans, known for owning, operating, and innovating diverse restaurant concepts. We foster a top-notch employee culture focused on your success. Our proven systems and accountable approach ensure tangible results. We're seeking passionate individuals to be a part of our team and contribute to our unique guest experiences and thriving business models. Your success is our success—we invite you to be a part of it.

Requirements

• Passion for hospitality and guest experience.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.
• Strong communication and interpersonal skills.
• Ability to handle cash and credit card transactions accurately.
• Basic food preparation and beverage making skills.
• Knowledge of cleaning and sanitation procedures.
• Ability to stand for extended periods and lift moderate weight.
• Familiarity with point-of-sale (POS) systems is a plus.

Nice To Haves

• Previous experience as a barista or server.
• Experience with espresso machines and coffee preparation.
• Knowledge of New Orleans hospitality culture.

Responsibilities

• Provide friendly, responsive service to create an exceptional dining experience for all guests by taking orders, making recommendations when appropriate, processing payments, and serving food or beverages to customers at the counter or table.
• Perform other duties in the areas of food and final order preparation including preparing beverages and arranging food items.
• Promote, work, and act in a manner consistent with the mission of OnePack Hospitality Group and your assigned restaurant location/concept.
• Receive and process guest payments.
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Take guest orders and convey them to other employees for preparation.
• Provide guest with product details, such as coffee blend or preparation descriptions.
• Describe menu items to guest or suggest products that might appeal to them.
• Serve prepared foods, such as muffins, biscotti, or bagels.
• Prepare or serve menu items, such as sandwiches or salads.
• Clean or sanitize work areas, utensils, or equipment.
• Clean service or seating areas.
• Set up or restock product displays.
• Weigh, grind, or pack coffee beans for guest.
• Stock guest service stations with paper products or beverage preparation items.
• Wrap, label, or date food items for sale.
• Take out garbage.
• Order, receive, or stock supplies or retail products.
• Slice fruits, vegetables, desserts, or meats for use in food service.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
• Demonstrate the use of retail equipment, such as espresso machines.
• Create signs to advertise store products or events.
• Attend all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
• Subject to change, as management deems necessary

Benefits

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed