Barista Lead Supervisor

Cragun's Resort•Brainerd, MN

4d•Onsite

About The Position

Join our vibrant team as a Barista Lead/Supervisor and become the heartbeat of our dynamic coffee shop! You’ll oversee daily operations while delivering an exceptional guest experience in the exhilarating atmosphere of a bustling resort. Lead your barista squad, ensure every beverage is crafted to perfection, and embody Cragun's dedication to outstanding hospitality!

Requirements

1–3+ years of barista or café experience
Flair for espresso machines and the art of drink preparation.
Strong communication and leadership skills
Comfortable thriving in a high-energy, fast-paced environment

Nice To Haves

Supervisory experience is a bonus!

Responsibilities

Inspire and support your barista team during shifts, fostering a collaborative spirit.
Train new members on the art of crafting delicious drinks, impeccable service standards, and maintaining a sparkling clean workspace.
Provide uplifting coaching and feedback to keep morale high and performance stellar.
Step in to assist with scheduling and shift coverage when needed, ensuring seamless operations.
Take charge of executing and overseeing our exciting opening and closing procedures.
Ensure every beverage dazzles with consistency, quality, and speed that keeps guests coming back for more.
Maintain a clean and organized café, where everything shines and equipment is in top shape.
Thrive during the rush of peak resort times – weekends, special events, and the lively summer season.
Serve up friendly, efficient, and engaging service that leaves guests smiling.
Tackle guest concerns head-on with professionalism, turning challenges into opportunities to impress.
Create an unforgettable, welcoming café experience that captures the essence of resort-level hospitality.
Keep a keen eye on stock levels, ensuring that our café is always well-equipped for success.
Help manage waste and control costs, making every cup count!
Maintain meticulous storage and product rotation to guarantee freshness.
Assist with POS operations, cash handling, and daily reporting, making sure everything runs like clockwork.
Champion our sales initiatives through clever upselling and promoting seasonal features that excite our guests!