Barista /Cashier -H2B
Omni Hotels & Resorts•Hilton Head Island, SC
•Onsite
About The Position
Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
Requirements
- Must have previously been in the H2B program.
- Minimum 1 year of cash handling experience required
- Strong communication and interpersonal skills
- Ability to remain professional and positive in all situations
- Ability to listen, understand, and respond effectively to guest and team member concerns
- Understanding of proper uniform and grooming standards
- Ability to work a flexible schedule including weekends and holidays
- Ability to lift up to 20 pounds
- Ability to stand and walk for extended periods (up to 8 hours per shift)
- Ability to work in a fast-paced hospitality environment
Nice To Haves
- Previous barista, café, or food & beverage experience preferred
Responsibilities
- Provide friendly, efficient, and professional service to all guests
- Prepare and serve coffee beverages and food items according to established standards
- Accurately process guest transactions including cash, credit cards, and room charges
- Maintain a cash bank and follow proper cash handling procedures
- Verify guest room numbers when processing room charges
- Communicate effectively with guests and associates to ensure guest needs are met
- Address guest questions or concerns in a professional and timely manner
- Maintain cleanliness and organization of the café, service areas, and equipment
- Coordinate with housekeeping to ensure lobby and public areas remain clean and presentable
- Follow all food safety and proper food handling procedures
- Ensure all equipment is used safely and maintained properly
- Assist with monthly inventory and stock control
- Adhere to company policies regarding employee purchases and transactions
- Interact with other departments to ensure smooth operations and guest satisfaction
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
