PT - Barista & Banquet Server (Hybrid)

Stonebridge Hospitality Management•Boulder, CO

8d•Hybrid

About The Position

This role combines two distinct positions: Barista and Banquet Server. The Barista is responsible for providing exceptional customer service while preparing and serving coffee beverages with a focus on quality and consistency. This role includes mastering various coffee brewing techniques and maintaining a clean and organized work environment to enhance the guest experience. The Banquet Server provides food and beverage service in a friendly, professional, and efficient manner during banquet events. This role is focused on delivering high-quality service to ensure a positive experience for all guests attending dining and banquet functions.

Requirements

Previous experience in a coffee shop or barista role is preferred.
Strong customer service skills with the ability to interact professionally with guests.
Knowledge of coffee brewing techniques, including espresso preparation, is a plus.
Ability to operate coffee machines, grinders, and other brewing equipment.
Excellent organizational skills and attention to detail.
Ability to work in a fast-paced environment and handle multiple tasks.
Previous experience in banquet or restaurant service preferred.
Strong customer service skills with the ability to communicate effectively with guests.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Basic math skills for handling payments and calculating costs.

Responsibilities

Prepare and serve coffee beverages, including espresso drinks, brewed coffee, and tea, according to established recipes.
Maintain cleanliness and organization of the coffee station, ensuring compliance with sanitation standards.
Operate coffee machines, grinders, and brewing equipment safely and efficiently.
Interact with guests in a friendly and professional manner, taking orders and answering questions about the menu.
Monitor inventory of coffee beans, milk, syrups, and other supplies, replenishing as needed.
Process guest payments accurately and efficiently using point-of-sale (POS) systems.
Follow food safety guidelines for the handling and preparation of ingredients.
Perform opening and closing duties, including cleaning equipment and restocking supplies.
Ensure a pleasant and welcoming environment for guests by maintaining the coffee area’s appearance.
Maintain high standards of food and beverage quality and guest service.
Greet guests warmly and ensure prompt drink orders.
Present the menu, answer guest questions, and make food and beverage suggestions.
Suggest wine selections where appropriate.
Relay orders to the kitchen and beverage services promptly.
Observe guests to fulfill additional requests and anticipate when they have completed their meals.
Clear and reset tables efficiently.
Complete all assigned side work tasks during shifts.
Maintain a clean and organized work and storage area.
Assist with setting up, cleaning, and refreshing banquet function rooms.
Attend department meetings and complete tasks assigned by the Banquet Manager.
Follow all safety and sanitation guidelines, including reading and understanding MSDS.