Barber Manager - Highstreet
About The Position
The Barber Manager will always positively represent the brand and uphold the highest levels of professionalism and customer service. You will also support the team guidelines and requests from Shop Leadership. As a Tommy Gun’s Barber Manager, it is important that a positive and approachable demeanour is shown at all times, along with a versatile skill set and ability to achieve shop goals and targets. You will be required to motivate and encourage all barbers to help improve their skills and ensure they always deliver the Tommy Gun’s experience. As Barber Manager, you set the standard for all the Barbers in your team.
Requirements
- Demonstrates a high level across all haircut styles, fades and on trend styling as well as all shave services
- An extensive knowledge in upselling techniques/retail offering
- Ability to develop close working relationships with the National Education Team and Barbers
- Understanding of all industry trends
- Confident in one on one training
- Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
- Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team
- Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
- Bring familiarity with visual merchandising and product inventory (an asset!)
- Bonus points for experience in a salon, barbershop, or spa
- Let your outgoing and fun personality shine through!
Responsibilities
- Welcome customers and Identifying Preferences based on thorough consultations
- Providing Expert Recommendations Based on Face Shapes and Tastes
- Demonstrating High-Quality Technical Skills, including clipper cuts with fades, natural necklines, texturizing, and customization to client needs and hair type
- Building Lasting Relationships with Loyal Customers
- Maintaining Grooming Stations and Sterilizing Tools
- Maximizing Retail Opportunities through effective Chair Education
- Delivering the Tommy Gun’s Guest experience
- Maximizing Barber Performance
Benefits
- RRSP contributions
- vacation pay
- Tiered performance-based pay
- Retail & Service Commissions
- Tips Paid out Daily in Cash
- Daily Cash Tips
- Guaranteed Clientele
- Health and Dental Benefits
- Matching RRSP Contributions
- Flexible Hours & Work Schedule
- Ongoing Training with National & Brand Educators
- Generous Retail Discount
- Global Opportunities - Canada, USA, Australia, and NZ await your talent!
- Access to industry leaders
- Positive and Professional Work Environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
