Barback - Tavern Full Time

M Resort • Henderson, NV

1d • Onsite

About The Position

We are looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Requirements

• Must be at least 21 years of age
• Minimum of six months of previous experience in a bar, lounge, or full-service restaurant environment
• Strong communication skills
• Familiarity with company policies and departmental procedures
• Basic math skills for routine calculations and inventory tracking
• Proven ability to establish and maintain positive working relationships with team members and other departments
• Demonstrated reliability, attention to detail, and commitment to maintaining a clean and safe environment
• Ability to read and interpret documents such as safety rules, operating procedures, and manuals in English
• Strong verbal and written communication skills to interact effectively with guests, team members, and management
• Capable of conveying information clearly and professionally in high-pressure or fast-paced situations
• Able to understand and respond to guest inquiries, concerns, and feedback with courtesy and accuracy
• Must be able to document incidents, complete reports, and follow written instructions precisely
• Proficiency in communicating policies, procedures, and expectations to team members
• Ability to apply common sense and sound judgment to carry out written, oral, or diagrammed instructions
• Strong problem-solving skills in standardized situations involving multiple variables
• Capable of making quick decisions under pressure while maintaining guest satisfaction and safety
• Able to assess situations and respond appropriately to guest needs, operational challenges, or unexpected events
• Demonstrates logical thinking and adaptability in a fast-paced, high-volume environment
• Must be able to prioritize tasks and manage time effectively during peak business hours
• Ability to interpret and follow company policies, procedures, and regulatory guidelines
• Maintains professionalism and discretion when handling sensitive or confidential information
• Must qualify for all licensing and permit requirements as mandated by federal, state, and local regulations
• Valid Clark County Health Card required
• Valid Alcohol Awareness Card required
• Regularly required to stand for extended periods and use hands to handle tools, equipment, and objects
• Frequently required to reach with arms, speak clearly, and actively listen in a fast-paced environment
• Visual acuity required, including close vision, color differentiation, and peripheral awareness
• Ability to lift and move: Up to 30 lbs regularly, Up to 100 lbs frequently, Up to 300 lbs occasionally (with assistance or equipment as needed)
• Must be able to push, pull, bend, twist, stoop, crouch, kneel, and maintain balance in various work environments, including confined or crowded spaces
• May be required to navigate stairs, ramps, and uneven surfaces
• Must be able to perform physical tasks safely and efficiently in a dynamic and guest-facing setting

Responsibilities

• Provide prompt, courteous service to guests while maintaining a friendly and welcoming atmosphere at the bar
• Support bartenders by ensuring timely delivery of food and beverages, in alignment with established quality standards
• Follow company hospitality standards, including making eye contact, smiling, and greeting guests with appropriate and respectful language
• Perform cleaning and maintenance tasks such as clearing tables, transporting dishes to the kitchen, and restocking beer, wine, ice, and other supplies
• Remove trash and maintain cleanliness in all bar service areas
• Replace kegs, beer tanks, CO2 tanks, and soda systems as needed
• Retrieve clean glassware from dishwashing areas and return empty kegs to designated storage or purchasing locations
• Ensure all bar areas are clean, organized, and fully stocked throughout the shift
• Make an effort to learn and use guest names to personalize service
• Maintain a clean, well-groomed appearance and wear the authorized company-issued uniform in accordance with dress code standards
• Provide courteous and friendly service to all guests and team members

Benefits

• Wellness programs designed to support our team members' financial, physical, and mental well-being
• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed