Bar Service Lead
About The Position
Position Summary We are seeking a Bar Service Lead to provide on the floor leadership for bar operations across the stadium, supporting Bar Servers and ensuring efficient, compliant, and high quality beverage service. This role oversees workflow, monitors product quality, and assists with real time problem solving during events. The Bar Service Lead helps train new staff, reinforces alcohol compliance standards, and communicates operational needs to Supervisors and Managers. Work is performed with moderate independence, following established procedures while making situational decisions to maintain smooth bar operations and guest satisfaction. Fort Wayne FC home matches run mostly on Saturday evenings from May 2 through October 24, with a few Wednesday matches. Additional stadium event dates will vary.
Requirements
- Strong leadership and communication skills with the ability to guide and support bar staff.
- Knowledge of bartending techniques, drink preparation, alcohol compliance, and sanitation standards.
- Ability to multitask, prioritize, and make quick decisions in a fast paced, high volume environment.
- Strong customer service skills with the ability to resolve guest concerns professionally.
- Basic math and POS proficiency for order oversight and cash handling accuracy.
- Ability to train, coach, and model proper beverage service techniques.
- Professional demeanor, attention to detail, and a guest focused mindset.
- Prior bartending or beverage service experience required; leadership or shift lead experience strongly preferred.
- Must be 21 years of age or older.
- Must obtain and maintain a valid Indiana alcohol server permit.
- Completion of required stadium training, including alcohol compliance, cash handling, and guest service modules.
- Demonstrates reliability, professionalism, and the ability to work evenings, weekends, and event driven schedules.
Nice To Haves
- leadership or shift lead experience strongly preferred
Responsibilities
- Lead and support Bar Servers during events, ensuring consistent service standards, proper station coverage, and efficient workflow.
- Assist with staff placement, break rotations, and real time adjustments based on volume, product availability, and operational needs.
- Monitor alcohol service compliance, verify ID procedures, and ensure adherence to Indiana state laws and stadium policies.
- Support bar setup and breakdown, including stocking beverages, preparing ice, organizing supplies, and ensuring readiness before gates open.
- Provide hands on assistance during peak periods, including pouring drinks, restocking products, and operating POS systems.
- Train new bar staff on drink preparation, responsible alcohol service, equipment use, and stadium procedures.
- Respond to guest concerns, resolve minor issues, and escalate complex matters to Supervisors or Managers.
- Maintain cleanliness, organization, and sanitation standards in bar areas, ensuring compliance with health and safety regulations.
- Communicate equipment malfunctions, product shortages, or operational challenges to leadership promptly.
Benefits
- designated event staff shirt
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
