Bar Manager

Marriott • Dallas, TX

6d • $79,000 - $100,000 • Onsite

About The Position

The Bar Manager creates a unique guest experience that draws hotel and non-hotel guests, playing a significant role in maximizing financial performance and attracting guests by understanding the local market and effectively positioning the outlet. This role is heavily involved with promoting the bar/lounge, menu planning, maintaining standards, assisting servers on the floor during peak periods, and managing property liquor inventories and controls. The Bar Manager manages daily shift operations and supervision of staff, striving for high guest and employee satisfaction while maintaining the operating budget. This position is accountable for promoting compliance with legal obligations professionally and consistently and determines and implements training needed to accomplish goals. The Bar Manager also strengthens the Food and Beverage/Culinary team by assisting in other outlets when needed.

Requirements

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
• OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Responsibilities

• Manages Bar/Lounge daily shift operations and supervision of staff.
• Maximizes financial performance and attracts hotel and non-hotel guests.
• Promotes the bar/lounge, plans menus, and maintains standards.
• Assists servers on the floor during peak periods.
• Manages property liquor inventories and controls.
• Ensures high guest and employee satisfaction while maintaining the operating budget.
• Promotes compliance with legal obligations.
• Determines and implements necessary training.
• Assists in other outlets when needed.
• Understands financial opportunities by surveying restaurant demand.
• Confers with key individuals in the local community to assess opportunities and identify/analyze competitors.
• Controls purchases and inventory, negotiates prices and contracts, develops preferred supplier lists, reviews usage reports, and takes corrective action.
• Applies revenue management strategies to yield maximum revenues.
• Develops and implements marketing, advertising, public, and community relations programs.
• Owns bar/lounge related social media posts and public event communications, monitors social media, responds to comments, analyzes posts/trends, and corrects deficiencies.
• Creates a network of sources for outreach and event opportunities.
• Serves as the primary point of contact for events or bar/lounge related community activities.
• Interacts with liquor purveyors and purchases wine, beer, and spirits.
• Coordinates and books entertainment and events.
• Handles the set-up and execution of all events.
• Participates in local networking activities.
• Activates specific brand strategies geared toward the customer experience.
• Implements agreed-upon beverage policy and procedures.
• Manages the bar/lounge in compliance with all local, state, and Federal beverage and liquor laws.
• Monitors adherence to liquor control policies and procedures.
• Monitors compliance with all Bar/Lounge policies, standards, and procedures.
• Maintains and monitors all collateral, menus, and guest touch points.
• Understands beverage control, including days on hand, perpetual inventory, bar pars, portion control, cost controls, beverage potentials, mix of sales analysis, issue & returns, food standards, and period end inventory.
• Attends pre- and post-convention meetings as needed.
• Comprehends budgets, operating statements, and payroll progress reports.
• Participates in the management of the department's controllable expenses.
• Maintains food handling and sanitation standards.
• Manages inventories according to budget and business levels.
• Assists with developing menus and promotions.
• Communicates critical information to Bar/Lounge staff regarding each event.
• Monitors ambiance/atmosphere (e.g., lighting, music, table-top, etc.).
• Manages entertainment and activation process.
• Creates long-term professional relationships with guest clientele.
• Provides and empowers employees to provide excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds effectively to guest problems and complaints.
• Emphasizes guest satisfaction during all departmental meetings.
• Provides feedback to employees to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.
• Supports a departmental orientation program for new hires.
• Participates in the development and implementation of corrective action plans.
• Trains staff on liquor control policies and procedures.
• Manages staffing levels to meet guest service standards, operational needs, and financial objectives.
• Promotes employee understanding of expectations and the work.
• Actively participates in the hiring process.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Facilitates the fair and equal treatment of employees.
• Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results.
• Monitors employee attendance of on-going training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED