Bar Helper (Full-Time; Varied Shift)
Harrah's Cherokee Casino Resort•Cherokee, NC
•Onsite
About The Position
Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Bar Helper DEPARTMENT: Food & Beverage GRADE/FLSA STATUS: H4 – Non-Exempt BADGE TYPE/COLOR: Work Permit--Green REPORTS TO: Beverage Supervisor D/R Beverage Supervisor, DR Food Service Supervisor, Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Create an entertainment environment for all guests. Provide courteous, friendly and prompt support to the Food & Beverage departments. Keep the bars and guest facing bar areas / cleaned and stocked at all times.
Requirements
- High school diploma or GED preferred
- Six months prior customer service experience preferred
- CARE certified preferred
- Excellent interpersonal skills
- Willing to learn and be adaptable
- Attention to detail/observant
- Documented teamwork behaviors and attitudes
- Neat, professional appearance with excellent personal hygiene
- Knowledge of beverage operations
Responsibilities
- Provide fast, friendly, professional beverage service to casino guests and beverage servers
- Prepare N/A beverages as ordered
- Build relationships with guests
- Greet and welcome all guests in a pleasant and professional manner
- Complete daily, weekly and monthly checklists
- Clean the bar area, including (but not limited to) mats, floors, sinks, drains, and other bar appliances
- Keep bar area clean and stocked workstation in accordance with established health and safety guidelines
- Receive and restock all supplies delivered from main warehouse
- Manually push cart loaded with beer, liquor and supplies to the various bars as needed during shift
- Maintain adequate inventory of product and supplies at assigned areas
- Use Partender to assist the Bartenders in taking daily opening/closing inventories
- Adhere to department par levels
- Able to move and tap kegs.
- Monitor guest consumption of alcohol and intervenes as needed according to guidelines
- Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board
- Must complete daily check list to receive share of tokes
- Knowledgeable of casino promotions and events in order to provide answers to customer questions
- Adhere to regulatory, departmental and company policies/procedures in an ethical manner
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
