Bar Back Support/ Room Service Attendant

Headlands Lodge, Inn at Kiwanda, Hart's Camp•Pacific City, OR

5d•Onsite

About The Position

Meridian Restaurant and Bar, located inside the Headlands Coastal Lodge and Spa, is a medium-sized restaurant specializing in innovative northwest coastal cuisine. This role offers the opportunity to expand skills while enjoying views of the Oregon Coast and serving a global clientele. The culture emphasizes individual distinction and a collective passion for hospitality, encouraging team members to let their personalities shine and have fun. As a Room Service Attendant, you will provide guests with an extraordinary coastal experience by delivering Meridian's food and drinks to their rooms or cottages, directly interacting with customers to create memorable experiences. As a Bar Back, you will play a key supporting role in the smooth operation of the bar area, working alongside bartenders to maintain a clean and organized bar, assist with stocking, and help provide exceptional service to guests, meeting the needs of all guests in collaboration with bartenders and management.

Requirements

Must be 21 years of age or older
Must have prior food service experience, preferably in a fine dining establishment.
Obtain a Food Handler’s Card and O.L.C.C. Permit.
Must have professional appearance and excellent customer service skills.
Speak, read, write, and understand the primary language of the work location.
Must be able to stand for long periods of time, stoop, bend, and lift to 50 pounds.
Develop and maintain collaborative and respectful working relationships with team members and others.

Responsibilities

Assist bartenders in the preparation and delivery of drinks to guests.
Stock and maintain bar supplies, including glasses, garnishes, bottles, and other bar essentials.
Keep the bar area clean and organized, ensuring all workspaces are tidy and stocked.
Monitor inventory levels and communicate needs to the Bar Manager.
Clean and sanitize bar equipment, utensils, and glassware.
Remove empty glasses and bottles from the bar area and ensure they are properly disposed of.
Assist in restocking beer taps and kegs when necessary.
Provide excellent hospitality service by helping guests with their needs and supporting bartenders during busy periods.
Help maintain a positive, energetic, and engaging environment for customers.
Ensure that the bar area complies with all health and safety regulations.
Support in opening and closing procedures, including setting up and breaking down the bar.
Receive food and beverage orders while making recommendations from knowledge of the Meridian menu.
Participates in the assembly of trays to meet guests’ requests.
Deliver food and beverage orders.
Delivers trays to guest rooms in a timely manner.
Properly handle billing, gratuities, and other financial matters related to each guest.
Maintain assigned and specific side work to ensure dining room cleanliness.
Interact with guests in a friendly and efficient manner.
Operate the POS for order placement and receipt of payment.
Perform all opening and closing duties as assigned.
Ensure meeting all compliance with Headlands and Meridian Policies, and the Health Department and OLCC Laws.
Perform other duties as requested and instructed by the restaurant manager.
Work and act as a team player in all interactions with the Headland's Employees.