Prince Waikiki: Banquets - Waithelp (On-Call)

Human Resources Team•Honolulu, HI

12d•Onsite

About The Position

Aloha and Welcome! Thank you for your interest in employment opportunities with Prince Waikiki on Oahu. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to competitive industry salaries, ambassador recognition programs, training, and career opportunities, we offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, 401K, Health Reimbursement, discounted parking, dining and golf discounts, and more. At Prince Waikiki, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.

Requirements

High school diploma
TB clearance
Updated Liquor card
Able to understand, speak, read, write English

Nice To Haves

Previous banquet experience preferred but not required

Responsibilities

Create 100% guest satisfaction by delivering food and beverage to banquet guests.
Set up tables in accordance to specifications/standards
Gives personal attention, takes personal responsibility, uses teamwork
Listen and apologize with empathy, find solutions when resolving guest problems
Serves food, coffee, water and other beverages; refills beverages as needed
Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
Cleans banquet room and banquet kitchen area during and after banquet event
Cooperates with other servers to meet and exceed guest’s expectations
Up sell/suggest alternatives
Knowledge of total menu to include bar