BANQUETS - SERVER

GATE HR•Jacksonville, FL

About The Position

The Banquets Server helps ensure members and their guests have an enjoyable dining experience through a positive attitude, product knowledge, high-quality service, use of members’ names, exceeding expectations, and teamwork. The role involves preparing dining areas and completing side work, greeting and guiding guests through service, communicating with banquet leadership, following safety procedures, and assisting with inventory and other service-related tasks. The schedule varies and includes weekdays, weeknights, weekends, and holidays.

Requirements

At least six months of experience in full-service restaurant service, private club service, or banquet service.
Knowledge of basic service steps, including how to wait a table.
A good understanding of alcoholic and nonalcoholic beverages.
Ability to work a varied schedule, including weekdays, weeknights, weekends, and holidays.

Responsibilities

Arrive punctually and consistently be on time.
Work a flexible schedule that includes weekends and holidays.
Maintain professional, clean, well-kept attire and a welcoming demeanor; wear a name tag.
Maintain clean, appropriately styled hair, subject to management approval.
Become proficient with appropriate equipment and safety features.
Follow all safety procedures, particularly those for lifting and carrying heavy objects.
Complete side work before opening.
Set up tables and ensure glassware, silverware, table items, chairs, tables, and linens are clean and properly arranged.
Attend pre-shift meetings to learn daily specials and other information.
Greet members and guests promptly and with a smile.
Guide members and guests through their dining experience and communicate with them frequently.
Coordinate with the Banquet Captain or Banquet Operations Manager about when to close.
Clean the station and complete side work as required.
Check out with the Banquet Captain or Banquet Operations Manager before leaving.
Perform other tasks assigned by the Banquet Captain or Banquet Operations Manager to support quality member service.
Take monthly inventory of china, glassware, and silverware when assigned.