Banquets Captain

Bluejack National • Montgomery, TX

2d • Onsite

About The Position

The Banquets Captain is responsible for leading banquet service staff during assigned events to ensure smooth and efficient execution. This role involves conducting pre-shift meetings, assigning tasks, monitoring event setup, and serving as the primary on-floor point of contact for guests. The captain will coordinate with culinary and other departments, ensure service standards are met, and assist with service as needed. Additionally, the captain will inspect event spaces, supervise breakdown, report concerns to management, and support the training of staff. This position is part of the Food & Beverage department and reports directly to the Banquets Manager.

Requirements

• High school diploma or equivalent required
• Minimum 2 years of banquet or food and beverage service experience
• Strong knowledge of banquet service standards and event operations
• Excellent communication and guest service skills
• Ability to lead a team in a fast-paced environment
• Flexible schedule, including nights, weekends, and holidays
• Ability to stand and walk for extended periods
• Ability to lift and carry up to 30–50 pounds
• Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.

Nice To Haves

• Prior leadership or team lead experience preferred

Responsibilities

• Lead banquet service staff during assigned events to ensure smooth and efficient execution
• Conduct pre-shift meetings to review event details, service expectations, and staff assignments
• Assign stations and delegate responsibilities to banquet servers and support staff
• Monitor event setup to ensure rooms are arranged according to banquet event orders (BEOs) and company standards
• Serve as the primary on-floor point of contact during events, addressing guest requests and resolving service issues promptly
• Coordinate timing of food and beverage service with the culinary team and other departments
• Ensure all service standards, presentation guidelines, and safety procedures are followed
• Assist with food and beverage service as needed during peak periods
• Inspect event spaces before, during, and after events to ensure cleanliness and readiness
• Supervise event breakdown and ensure proper storage of equipment and supplies
• Report service concerns, equipment issues, or guest feedback to management
• Support training and mentoring of banquet service staff
• Additional duties as requested by Bluejack leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED