Banquet Servers - On-Call

Boyd Gaming•Shreveport, LA

1d•Onsite

About The Position

Boyd Gaming Corporation is a successful casino entertainment company in the United States. We are seeking Banquet Servers for on-call positions to join our team. In this role, you will be responsible for completing all setup and closing duties according to the Banquet Event Order, serving guests according to established quality standards, and ensuring a fun-filled, entertaining, and exciting environment with flawless service delivery. You will also adhere to all company policies, procedures, and state liquor laws, relay guest feedback to supervisors, and maintain a clean and safe work environment. Demonstrating a courteous, friendly, and professional attitude is essential, as is promoting positive employee and guest relations.

Requirements

Must speak, understand English
Communicate (hear, speak, read, and legibly write in English) with and promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments and guests
Shift assignments may be irregular, and will cover days, nights, weekends and holidays
Ability to handle all types of guest related situations
Ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
Personable customer service attitude with organizational ability to handle multiple priorities simultaneously
Must present a professional, well-groomed appearance
Must be able to obtain an ABC liquor permit
Responsible for keeping all licenses and permits current

Nice To Haves

Prior experience in banquet serving or group food handling preferred

Responsibilities

Completes all set-up and closing duties in a timely fashion according to Banquet Event Order.
Observes diners to respond to additional requests and to determine when meal is completed.
Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence are paramount.
Serves all guests according to established standards of quality.
Adheres to food and beverage policies and procedures and state liquor laws.
Relays all guest compliment/complaints to appropriate supervisor.
Demonstrates a courteous, friendly, congenial, polite, professional and efficient attitude.
Promotes positive public/employee relations at all times.
Maintains a clean, safe, hazard-free work environment within area of responsibility.
Performs all other related and compatible duties as assigned.
Performs all relative miscellaneous duties as directed by supervisor/manager.