On Call Banquet Server

Pyramid Global Hospitality•Cincinnati, OH

6d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated Banquet Server to join their team. This role involves setting up and preparing banquet rooms for events, serving guests, clearing tables, and breaking down the rooms after functions. The ideal candidate will have a passion for creating exceptional guest experiences and thrive in a fast-paced, team-oriented environment. This is an opportunity to grow and learn at a world-class property.

Requirements

2-4 years of food service experience, preferably Banquet service.
Experience in a 4-star, 5-star venue with synchronized service.
Knowledge of wine, beer, cocktails, and spirits.
Ability to work under pressure in a fast-paced environment.
Excellent communication skills.

Nice To Haves

A passion for creating an exceptional experience for all guests.

Responsibilities

Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces.
Serve food and beverages to guests, including picking up food from the back hall, carrying trays, and serving.
Clear food and other items from tables after guests have finished.
Break down banquet rooms by bussing tables, putting away dirty linen and centerpieces, and vacuuming.
Clean the back hall and organize storerooms.
Set up AM or PM break stations with coffee, tea, snacks, and beverages.
Assist with event room setup according to meal period and table needs.
Perform food & beverage preparation duties such as preparing condiments and brewing coffee.
Ensure workstations are stocked.
Remove dishes, glasses, silverware, or other items from tables/countertops and take them to the kitchen.
Clean and sanitize tables, countertops, and seats after guests are finished.
Explain menu items, preparation methods, and ingredients.
Take into consideration any special requests and dietary issues made by the guest.
Provide general property information.
Offer a warm and sincere welcome/farewell for all guests.
Interact with staff in a professional manner, assisting other departments with necessary information.
Ensure final quality check on food and beverage items prior to serving guests.
Monitor assigned tables for customer satisfaction, quality, and additional service needs.
Address any guest issues promptly and with high concern.
Provide assistance to other event and restaurant staff as needed.
Maintain constant awareness of safety issues, such as broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons.