Banquet Server - Casual/On Call

Oahu country Club•Honolulu, HI

35d•$24 - $26•Onsite

About The Position

This position will be tasked with delivering an outstanding service experience to any member or guest who enters the Oahu Country Club. This is a “hands-on” position requiring significant time on the floor interfacing with the associate team, club members, and guests. It is a high guest contact position and requires a person with a warm and outgoing personality with a high level of knowledge in food service, food products, and beverage/alcohol products. This position is part of the food & beverage service delivery team. This position is required to create an unforgettable dining experience for members and their guests, accurate order taking, repeating orders, delivery of the order to the proper person at the table, avoid auctioning of food/beverage orders, prep food expo counter, set up, breakdown, clean as you go for a spotless dining area, and when necessary bus tables, expedite food, running food to the tables, performing periodic restroom checks, double as a banquet server and perform all that is necessary to ensure the Club is meeting the needs and expectations of all who use our facilities. Must be able to multi-task and communicate well with bar, kitchen, and service team. This position will be responsible for handling all indoor and outdoor banquet events located on the property of the Oahu Country Club. This position requires communication to execute events in the day-to-day operation of all dining areas. The position may also require assisting the floor supervisor with ordering products, interfacing with vendors, and assisting with the wine club storage area and members in addition to working and communicating with the culinary team. Easily accessible to Club Members on daily basis. Maintain a warm and friendly demeanor at all times. Approach all encounters with members, guests and employees in an attentive, friendly, courteous and service-oriented manner Comply at all times with Oahu Country Club standards and regulations to encourage safe and efficient club operations. Maintain all Club service standards. Set example and do not implement or encourage short cuts. Maintain knowledge and understanding of service area and see that services are continually executed at the expected level. Monitor and maintain the cleanliness and orderliness of the entire bar and surrounding area. Maintain cleanliness of assigned section and its surroundings at all times, including public access way and restrooms Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly. Must work well in stressful, high-pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by associates, members, and guests.

Requirements

Experienced Part-Time Banquet Servers.
Local candidates strongly preferred.
Must be available for an in-person interview.
High level of knowledge in food service, food products, and beverage/alcohol products.
Must be able to multi-task.
Must be able to communicate well with bar, kitchen, and service team.

Responsibilities

Deliver an outstanding service experience to members and guests.
Interface with the associate team, club members, and guests.
Create an unforgettable dining experience.
Accurate order taking, repeating orders, and delivery of orders.
Avoid auctioning of food/beverage orders.
Prep food expo counter.
Set up, breakdown, and clean the dining area.
Bus tables, expedite food, and run food to tables.
Perform periodic restroom checks.
Handle all indoor and outdoor banquet events.
Communicate to execute events in the day-to-day operation of all dining areas.
Assist the floor supervisor with ordering products, interfacing with vendors, and assisting with the wine club storage area and members.
Work and communicate with the culinary team.
Maintain a warm and friendly demeanor at all times.
Approach all encounters with members, guests and employees in an attentive, friendly, courteous and service-oriented manner.
Comply with Oahu Country Club standards and regulations.
Maintain all Club service standards.
Maintain knowledge and understanding of service area and ensure services are continually executed at the expected level.
Monitor and maintain the cleanliness and orderliness of the entire bar and surrounding area.
Maintain cleanliness of assigned section and its surroundings at all times, including public access way and restrooms.
Convey information and ideas clearly.
Evaluate and select among alternative courses of action quickly.
Work well in stressful, high-pressure situations.
Maintain composure and objectivity under pressure.
Effectively handle problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
Effectively listen to, understand, and clarify concerns and issues raised by associates, members, and guests.