Banquet Server on call

Pyramid Global Hospitality•Beachwood, OH

2d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated Banquet Server to join their team. This is an on-call, part-time position. The role involves setting up and preparing banquet rooms for functions, serving and bussing tables, and clearing and tearing down banquet rooms at the end of events. The company emphasizes a 'People First' culture, offering a supportive and inclusive work environment with opportunities for growth and development. Pyramid Global Hospitality operates over 230 properties worldwide and is committed to creating exceptional guest experiences. The specific property is a hotel in Beachwood, Ohio, with 298 guest rooms and 13,000 sq ft of event space.

Requirements

2-4 years of food service experience, preferably Banquet service
Experience in a 4-star, 5-star venue with synchronized service
Knowledge of wine, beer, cocktails, and spirits
Ability to work under pressure in a fast-paced environment
Passion for creating an exceptional experience for all guests
Excellent communication skills

Responsibilities

Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces.
Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
Cleaning of back hall and organizing of storerooms.
Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
Assists as needed with event room setup according to meal period and table needs.
Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked.
Serves food and beverages to guests.
Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen.
Cleans and sanitizes tables and/or counters & seats after guests are finished.
Explains how various menu items are prepared, cooking methods and ingredients.
Takes into consideration any special request and dietary issues made by the guest.
Provides general property information.
Offers warm and sincere welcome/farewell for all guests.
Interacts with staff in a professional manner, assisting other departments with necessary information.
Ensures final quality check on food and beverage items prior to serving guests.
Monitors assigned tables for customer satisfaction, quality and additional service.
Addresses any guest issue promptly and with high concern.
Provides assistance to other event and restaurant staff as needed.
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).