Seasonal Banquet Server

Proper Hospitality Careers•Miami Beach, FL

2d•Onsite

About The Position

The Banquet Server serves food and beverages to guests at events in a professional and courteous manner, following banquet event orders and specifications. The role ensures timely, friendly service, maintains clean and organized service areas, and delivers courses according to the event schedule while responding promptly to guest needs. The server supports event setup and breakdown, including arranging tables, chairs, linens, glassware, silverware, and food and beverage stations. The role works closely with the banquet captain, fellow servers, kitchen staff, and event managers to provide smooth service and address guest requests or concerns professionally. The position requires adherence to health, safety, sanitation, and responsible alcohol-service requirements. This seasonal role is with The Shelborne by Proper, an oceanfront historic Art Deco property in Miami Beach. The employer describes a workplace focused on hospitality, employee wellbeing, development, and belonging.

Requirements

High school diploma or equivalent.
Strong customer service skills and the ability to interact with guests professionally and in a friendly manner.
Ability to follow instructions and work well within a team.
Attention to detail, especially regarding food and beverage orders and presentation.
Ability to remain calm and composed in a fast-paced, high-pressure environment.
Ability to stand for extended periods and work in a physically demanding environment.
Ability to lift up to 25 pounds and carry trays of food and beverages.
Ability to work evenings, weekends, and holidays as required.
Food Handler certification or similar, if applicable.
Alcohol service certification, such as TIPS, may be required based on local regulations.

Nice To Haves

Previous banquet or restaurant serving experience is preferred but not required.

Responsibilities

Serve food and beverages professionally and courteously according to banquet event orders and specifications.
Provide timely and friendly food and beverage service, keeping service areas clean and organized.
Maintain the flow of service and deliver courses according to the event schedule and guests’ needs.
Address guest inquiries, offer recommendations, and attend promptly to guest requests.
Handle guest complaints or concerns professionally and work toward resolving them to the guest’s satisfaction.
Set up tables, chairs, linens, glassware, silverware, and other banquet items according to event specifications.
Arrange and prepare food and beverage stations before events.
Break down tables and service areas after events, clean up, and return items to appropriate storage areas.
Work with the banquet captain and other team members to ensure smooth and efficient event service.
Maintain clean and organized work areas, including the kitchen, service stations, and dining areas.
Communicate with fellow servers, kitchen staff, and event managers to meet guest needs promptly and correctly.
Follow health and safety regulations for food and beverage handling and service.
Follow hotel policies and local alcohol-service regulations, including checking IDs and serving alcohol responsibly.
Maintain cleanliness and sanitation standards throughout events.