Banquet Server - On Call

Millennium Hotels and Resorts•Chicago, IL

22d•$12 - $13•Onsite

About The Position

As our Banquet Server, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results. As a Banquet Server, you will create a welcoming guest experience by delivering attentive service and supporting successful events. Your impact helps ensure every banquet runs smoothly, professionally, and efficiently.

Requirements

Passion for hospitality and delivering exceptional service
Strong communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
Solutions-oriented mindset with attention to detail
Flexibility to work varied schedules, including evenings, weekends, and holidays
At least 1 year of cooking experience in a fast-paced restaurant
Ability to work well on a team
Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Knowledge of the appropriate table settings and service ware
Ability to remember, recite and promote the variety of food menu items
Ability to transport up to 30lbs through a crowded room on a continuous basis throughout the shift
Familiar with kitchen equipment and tools
Professional, patient, and respectful attitude
Must have a valid Food Handler’s card
Brings a positive attitude and supports the team
Follows all safety guidelines while working

Responsibilities

Responds to all guest and clients requests promptly and efficiently
Set up banquet room as instructed by Banquet Captain to include linen, service ware and glassware
Attend roll call meetings before events to learn function particulars, including guest and hotel expectations
Serve food and beverage in order and to the expectation of the Banquet Captain to ensure consistency y=throughout the banquet.
Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function
Replenish beverages as necessary, and check with guests for overall satisfaction
Once banquet is complete, reset banquet room according to Captain's specifications
Ensure smooth, efficient operations aligned with brand standards
Identify opportunities for innovation and continuous improvement
Deliver consistent, high-quality results in a fast-paced environment
Deliver exceptional service rooted in passion for hospitality
Anticipate needs and respond with a solutions-first mindset
Create memorable, personalized experiences for every guest
Work collaboratively across teams to achieve shared goals
Communicate effectively and contribute to a positive work environment
Support a culture of respect, energy, and accountability
Follow all company policies, safety standards, and procedures
Maintain accuracy in processes, reporting, and documentation
Uphold a culture of accountability and operational excellence