Banquet Server - On Call

Pyramid Global HospitalityFort Lauderdale, FL
Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated On Call Banquet Server to join their team at the Fort Lauderdale Marriott North. This role involves setting up and preparing banquet rooms, serving and clearing tables, and breaking down banquet rooms after functions. The ideal candidate will have a passion for service, excellent communication skills, and the ability to work effectively in a fast-paced environment. This is an on-call, part-time position with opportunities for growth within a world-class property.

Requirements

  • 2-4 years of food service experience, preferably Banquet service
  • Experience in a 4-star, 5-star venue with synchronized service
  • Knowledge of wine, beer, cocktails, and spirits
  • Able to work under pressure in a fast-paced environment
  • Passion for creating an exceptional experience for all guests
  • Excellent communication skills

Responsibilities

  • Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
  • Serve food and clear food from the tables.
  • Break down functions to include bussing tables, putting away dirty linen and centerpieces, and vacuuming.
  • Clean back hall and organize storerooms.
  • Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
  • Assist as needed with event room setup according to meal period and table needs.
  • Perform food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked.
  • Serve food and beverages to guests.
  • Remove dishes, glasses, silverware or other items from tables/counter tops and take them to the kitchen.
  • Clean and sanitize tables and/or counters & seats after guests are finished.
  • Explain how various menu items are prepared, cooking methods and ingredients.
  • Take into consideration any special request and dietary issues made by the guest.
  • Provide general property information.
  • Offer warm and sincere welcome/farewell for all guests.
  • Interact with staff in a professional manner, assisting other departments with necessary information.
  • Ensure final quality check on food and beverage items prior to serving guests.
  • Monitor assigned tables for customer satisfaction, quality and additional service.
  • Address any guest issue promptly and with high concern.
  • Provide assistance to other event and restaurant staff as needed.
  • Maintain constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
  • 401k with a company match
  • Lucrative bonus programs
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