Banquet Server - Marriott Fort Collins, Colorado

Hotel EquitiesFort Collins, CO
$17 - $18Onsite

About The Position

Hotel Equities is searching for a Banquet Server for the Marriott in Fort Collins, Colorado. This role is responsible for the service, set-up, and break-down of assigned functions in a safe and accident-free manner, providing warm, knowledgeable service and helpful guidance to guests.

Requirements

  • Must have clean and wrinkle free uniform, DoubleTree Name Tag, and either white or black under garment under banquet uniform and black non-slip shoes.
  • Must be able to read BEO’s and know all the equipment necessary to complete the set up for each function.
  • Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work.
  • Requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
  • Requires supervision/management skills.
  • Requires oral and written communication skills.
  • Must have moderate hearing - to hear equipment timers and communicate with other staff.
  • Must have excellent vision to see that product is prepared appropriately.
  • Must have moderate speech communication skills to be able to communicate with staff.
  • Must have moderate comprehension and literacy to read and understand all BEO's requests.
  • Lifting/Pushing/Pulling/Carrying: All these functions are essential because of the heavy production associated with Banquets. Items include food, small equipment, 75% of the time.
  • Bending does become necessary when using the lower oven for cooking, 5-10 times a day.
  • Full range of mobility and the ability to travel 30-50 feet on a regular basis, throughout the day.
  • Standing usually during preparation or plate - up to one hour at a time, usually 3-5 times a day.
  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays

Nice To Haves

  • Previous Banquet Service experience highly desired
  • Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards a plus.

Responsibilities

  • Service, set-up and break down assigned functions in a safe, accident-free manner.
  • Adhere to grooming and appearance standards, including wearing a clean and wrinkle-free uniform, DoubleTree Name Tag, and appropriate undergarment and non-slip shoes.
  • Read BEOs and identify necessary equipment for function set-up.
  • Set tables correctly and uniformly with proper equipment.
  • Set up buffets with food presentation and table prep before the event.
  • Keep buffet stations neat and clean while servicing guests.
  • Use proper in-room clearing and aisle tray break-down techniques for buffets and other special food service tables and equipment.
  • Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
  • Greet and serve guests following established guidelines for food and beverage service.
  • Complete assigned paperwork per event or function.
  • Complete all side work during and after events.
  • Organize and stock products or prepare for next day’s events during downtime.
  • Ensure all equipment used is returned to the proper area, wiped down, and kept neat in banquet areas.
  • Dispose of all served buffet food properly.
  • Address leftover food in hot boxes or coolers with the Chef before the event regarding post-event handling.
  • Label, date, and store any saved food properly.
  • Return and properly store all unused equipment in designated storage areas.
  • Ensure banquet areas are neat, clean, wiped down, and ready for the next day’s business.

Benefits

  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program
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