Banquet Server - On Call

Sage Hospitality • Aurora, CO

13h • $12 - $12 • Onsite

About The Position

The Benson Hotel & Faculty Club is a boutique hotel located at the UC Anschutz Medical Campus in Aurora, Colorado. It serves as a refined gathering place for business leaders, thinkers, students, and creatives, offering a luxurious yet approachable atmosphere that reflects the pioneering spirit of the West. The hotel aims to foster connection, collaboration, and rejuvenation.

Requirements

• High school education or equivalent.
• Previous experience in similar position of 3 months or longer.
• Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Nice To Haves

• Local travel for outside catering functions only.

Responsibilities

• Read BEO and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
• Complete assigned sidework.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
• Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.

Benefits

• Employee Assistance Program
• Sick Pay
• Marriott and Sage Hotels and Restaurant Discounts Worldwide
• Free On-Site Parking
• One free hot meal per shift
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED