Banquet Server - On Call

Sage HospitalityAurora, CO
$12 - $12Onsite

About The Position

The Benson Hotel & Faculty Club is a boutique hotel located at the UC Anschutz Medical Campus in Aurora, Colorado. It serves as a refined gathering place for business leaders, thinkers, students, and creatives, offering a luxurious yet approachable atmosphere that reflects the pioneering spirit of the West. The hotel aims to foster connection, collaboration, and rejuvenation.

Requirements

  • High school education or equivalent.
  • Previous experience in similar position of 3 months or longer.
  • Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
  • Must have moderate comprehension and literacy to read use records and all special requests.
  • Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
  • Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Nice To Haves

  • Local travel for outside catering functions only.

Responsibilities

  • Read BEO and know how to complete a set-up.
  • Set tables in assigned area correctly and uniformly.
  • Keep station neat and clean while servicing guest per established policies and procedures.
  • Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
  • Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
  • Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
  • Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
  • Complete assigned sidework.
  • Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
  • Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.

Benefits

  • Employee Assistance Program
  • Sick Pay
  • Marriott and Sage Hotels and Restaurant Discounts Worldwide
  • Free On-Site Parking
  • One free hot meal per shift
  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
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