Banquet Server (Part-Time) | The Rally Hotel

Sage Hospitality Group • Denver, CO

2d • Onsite

About The Position

The Banquet Server provides prompt and courteous food service under general supervision. The role sets up, serves, and breaks down assigned functions safely and without accidents. Servers prepare tables and service areas, assist with buffet and other food-service setups, follow guest-service and money-handling procedures, complete side work, and remain attentive to customers throughout their dining experience. The position may include local travel for outside catering functions.

Requirements

• High school education or equivalent.
• At least 3 months of experience in a similar position.
• Basic knowledge of customer service principles, food-service functions, and restaurant and kitchen operations.
• Ability to read records and special requests, follow verbal and written instructions, perform multiple tasks, and communicate verbally and in writing.
• Ability to stay organized and attend to sound and visual details in crowded, noisy situations, including while handling multiple tasks.
• Ability to use tact and understanding when addressing customer-service problems, including stressful and highly emotional situations.
• Ability to lift and carry trays, dish racks, and glass racks weighing 20–40 pounds; push carts, Queen Marys, hotboxes, and portable bars weighing 50–100 pounds; balance loaded trays; and bend, kneel, and maneuver in narrow areas.
• Ability to stand continuously during scheduled service functions, walk and carry items throughout a shift, and climb approximately 12 steps.

Responsibilities

• Read banquet event orders (BEOs) and complete event setups.
• Set tables in the assigned area correctly and uniformly.
• Keep the service station neat and clean while serving guests according to established policies and procedures.
• Clear items from rooms properly and break down aisle trays.
• Assist the Lead Banquet Server with setting up and breaking down buffets and other special food-service tables and equipment.
• Greet and serve guests according to food and beverage service policies and procedures.
• Follow guest-check and money-handling procedures when serving à-la-carte and beverage orders.
• Complete assigned side work.
• Remain attentive to customers throughout the dining experience and meet or exceed service standards.
• Work flexible shifts, including mornings, afternoons, evenings, weekends, and holidays.
• Travel locally for outside catering functions when required.

Benefits

• Paid sick time and paid leave.
• Eligibility to participate in the Company’s 401(k) program, with up to a 4% employer match, subject to safe harbor requirements and no vesting period.
• Calm Health application subscription.
• Employee assistance program.
• Eligibility to purchase pet insurance.
• Discounts on hotels and restaurants.
• Eligibility to participate in the Employee Referral Bonus Program, with up to $1,000 per referral.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED