Banquet Server - On Call

The Army and Navy Club•Washington, DC

5d•Onsite

About The Position

The On-Call Banquet Server at The Army and Navy Club provides professional food and beverage service during banquet events, private functions, and Club-hosted occasions on an as-needed basis. This position carries no guaranteed hours or set schedule; work is offered based on event demand and staffing needs, and the employee is contacted in advance to confirm availability. On-call servers are expected to maintain the same high standards of service, appearance, and professionalism as regular staff and to embody the Club’s shared spirit of “Serve Those Who Serve” in every interaction.

Requirements

Minimum 1–2 years of professional food service experience in a fine dining, private club, hotel, or upscale hospitality environment required
High school diploma or GED required
Must be able to read, write, and speak English clearly and professionally
Proficiency in banquet and a la carte service styles (French, Russian, American) strongly preferred
Experience with POS systems required
DC ABRA Safe Alcohol Service certification required (or willingness to obtain within 30 days of joining the roster)
DC Food Handler’s certification required (or willingness to obtain within 30 days of joining the roster)

Nice To Haves

Associate’s degree or coursework in hospitality preferred
Familiarity with Northstar, Jonas, or similar club management software preferred
CPR, First Aid, and AED certifications preferred

Responsibilities

Complete assigned pre-event setup including table settings, linen placement, silverware polishing, napkin folding, and side station preparation
Greet and acknowledge Members and Guests promptly upon seating; provide attentive, anticipatory service throughout the event
Verify Member account numbers and accurately enter orders into the POS system; relay any special dietary needs or cooking instructions to kitchen staff
Serve food and beverages following established Club service standards, including proper plate handling, tray service, and wine service etiquette
Monitor and proactively replenish water, bread, and beverages; check in with tables to ensure satisfaction without interrupting conversation
Clear courses and remove soiled items efficiently and discreetly in accordance with the event timeline
Suggest and upsell dessert, coffee, digestifs, and other after-dinner offerings in an informed and non-intrusive manner
Verify accuracy of all charges, items, and Member account information before closing each check or chit
Maintain cleanliness and organization of dining areas, bus stations, and service corridors throughout and after events
Report Member or Guest complaints or concerns immediately to the Banquet Manager or Captain for prompt resolution
Attend pre-event briefings when scheduled; review event orders and assigned duties upon arrival for each shift
Adhere to all inventory control procedures for linens, glassware, china, silverware, and service equipment
Continuously develop knowledge of seasonal menus, wine pairings, spirits, and Club culinary offerings
Comply with all DC food safety regulations, alcohol service laws (ABRA), and Club health and hygiene standards
Perform closing duties as assigned, including breakdown, restocking, and securing banquet spaces
Perform other duties as assigned; responsibilities may evolve based on operational needs