Banquet Servers @ Indiana Convention Center

Sodexo Live! (Hourly) • Indianapolis, IN

155d • Onsite

About The Position

The Indiana Convention Center is seeking a Banquet Server for Sodexo Live!, a brand dedicated to the sports, events and hospitality industry. This role is crucial in ensuring a pleasant experience for guests attending catered events such as breakfasts, coffee breaks, luncheons, dinners, and receptions. The Banquet Server will work in a Convention Center or event venue environment, potentially serving anywhere from ten to hundreds of guests with service styles ranging from casual to formal. The position involves active participation in preparation, set-up, service, break-down, and clean-up of functions, with a focus on supporting profitability and guest satisfaction through exceptional customer service while adhering to Sodexo Live!'s standards for safety, cleanliness, and sanitation.

Requirements

• High school diploma or equivalent.
• TIPS or TEAM trained or equivalent.
• Age 21 or older.
• Basic knowledge of beer, wine, and spirits and familiarity with standard drink recipes.
• Demonstrated ability to understand and effectively implement written and verbal instructions.
• Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.
• Ability to count and accurately make change involving large sums of money.
• Ability to use calculator, bill counters, and coin counters.
• Ability to work well independently
• Ability to work well in a high stress, fast paced environment.
• Ability to perform simple mathematical calculations, to include addition, subtraction, multiplication and division.
• Must be able to speak, read, write and understand the primary language(s) used by guests who typically visit the work location.
• Technology aptitude for working with POS and digital register.
• Strong skills for persuasive sales, with keen ability to connect easily with customers.
• Scheduling flexibility to meet operational needs.

Responsibilities

• Contribute to goal of 100% customer satisfaction through personal commitment to teamwork and service.
• Support banquet operations by assisting in executing catered events and functions in accordance with Sodexo Live! standards, guest expectations and specifications as per Banquet Event Orders and catering contracts.
• Maintain a safe, clean, organized and sanitary environment.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED