Banquet Server - The Historic Cavalier Hotel

HEI Hotels & Resorts•Virginia Beach, VA

1d•Onsite

About The Position

The Banquet Server assists the Banquet Manager in serving guests during banquet functions and helps ensure a positive guest experience. The role includes preparing and resetting banquet rooms, attending pre-event roll call meetings, greeting guests, serving food and beverages, and maintaining guest satisfaction throughout each function. The server must follow applicable requirements for serving alcoholic beverages and comply with attendance rules.

Requirements

Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings and serviceware.
Ability to understand and apply written product-labeling instructions for safe use of products and processes.
Ability to remember, recite, and promote menu items.
Ability to transport up to 30 pounds through a crowded room continuously throughout a shift.
Ability to operate beverage equipment, such as a coffee maker, with or without reasonable accommodation.
Ability to stand for long periods, with or without reasonable accommodation.
Effective verbal and written communication skills, including adapting communication style to different audiences.
Willingness to help coworkers with their duties and work as a team player, with or without reasonable accommodation.

Nice To Haves

Hotel experience preferred.

Responsibilities

Set up banquet rooms as instructed, including linen, serviceware, and glassware.
Attend roll call meetings before events to learn function details and guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve food and beverages in the order and manner directed by the Supervisor.
Promptly remove dishes as guests finish each course and at the end of a meal or function.
Follow State, Federal, and Corporate requirements for serving alcoholic beverages.
Replenish beverages as needed and check with guests to ensure their satisfaction.
Reset banquet rooms according to the Supervisor’s specifications after functions.
Comply with attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.