Banquet Server

Little River Casino Resort•Eastlake, MI

5d•$7 - $10•Onsite

About The Position

Greets and serves guests quickly, efficiently, and with complete knowledge of events and food offered. Offers superior guest service to ensure the needs of the guests are met. Maintains work area in a clean and orderly manner throughout the event. Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

Requirements

Michigan TAM certification or must obtain within 60 days of employment
Must obtain SERVSafe/Food Handler certification within 90-days and maintain throughout employment
At least 18 years of age
Basic organizational, written, and verbal communication skills
Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
Accurate and detail-oriented
Basic problem-solving skills
Basic money handling skills with the ability to count money and give change swiftly and accurately
Maintain high confidentiality
Independently manage multiple tasks in a professional manner
Ability to work independently with minimal supervision
Ability to work cooperatively with all departments
Passing a pre-employment drug test excluding marijuana
Passing Resorts background check to meet the employment eligibility requirements as they pertain to the position
Successfully completing a 90-day introductory period
Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.

Nice To Haves

Experience working with a Tribally run casino and/or resort preferred

Responsibilities

Warmly greets and acknowledges guests upon arrival.
Polishes all silverware and glassware used for service.
Sets tables according to Banquet Event Order.
Helps execute various styles of service (plated, buffet, passed, etc.).
Occasionally tends bar or works concession stands.
Provides staff services to other assigned F&B outlets and functions.
In coordination with the Marketing department, provides ushering and ticket collection for Event Center entertainment.
Cleans, stocks, and maintains the workstations throughout shift.
Must satisfactorily complete all training assigned by the Resort.
Must adhere to the safety rules and regulations of the Little River Casino Resort and of the Food & Beverage department.
Must be aware of and adhere to the emergency and evacuation procedures.
Must be aware of and adhere to the Resorts Health & Safety Program.
Other duties as assigned.