Banquet Server

Hotel Phillips Kansas City•Kansas City, MO

2d•Onsite

About The Position

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott International, Hilton Worldwide, Hyatt Hotels Corporation, and IHG Hotels & Resorts. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Banquet Bartender prepares and serves alcoholic and non-alcoholic beverages to guests during banquet functions and special events while delivering exceptional guest service. This role is responsible for maintaining a clean, organized, and fully stocked bar area, ensuring compliance with alcohol service regulations, and supporting event setup and breakdown to create a seamless guest experience.

Requirements

A High School diploma or equivalent.
Experience as a server is preferred.
May need to meet age limits for serving alcoholic beverages.
Courteous and attentive to guests.
Excellent interpersonal, communication, and customer service skills.
Flexibility to work shifts, including early mornings, late nights, weekends, and holidays.

Responsibilities

Greets guests in a friendly and professional manner while providing prompt beverage service during banquet events.
Prepares and serves alcoholic and non-alcoholic beverages according to recipes, event specifications, and guest requests.
Verifies guest identification and ensures responsible alcohol service in accordance with local and company policies.
Maintains cleanliness and organization of the bar area, including glassware, mixers, garnishes, and supplies.
Monitors inventory levels and communicates restocking needs to management.
Assists with banquet event setup and breakdown, including bar stations, tables, linens, and equipment.
Handles cash and/or operates point-of-sale systems accurately when required.
Responds professionally to guest questions, concerns, and special requests to ensure guest satisfaction.
Supports banquet team members and collaborates with staff to ensure successful event execution.
Adheres to all safety, sanitation, and quality standards.
Ability to lift and/or move up to 50 lbs.
Ability to stand or walk for extended periods of time.
Ability to work evenings, weekends, holidays, and flexible event schedules as needed.
Ability to work as part of a team and follow instructions.
Ability to meet the physical demands of the position, including staying on your feet, climbing stairs, and carrying heavy items.