Banquet Server

Devil's Thumb Ranch•Tabernash, CO

2d•Onsite

About The Position

The banquet server and bartender is responsible for taking the guests through the key phase of their banquet experience. As a Devil’s Thumb Ranch banquet server and bartender, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, curator and rancher (at heart). The banquet server and bartender is responsible for serving food and beverage to guests according to established sequence of service and answering questions pertaining to food preparation.

Requirements

Hard working, courteous, able to work under minimal supervision
Remaining calm in a hectic, fast-paced atmosphere
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
Displaying a positive and outwardly friendly attitude toward guests and co-workers
Maintains and exudes DTR’s core values and mission statement
Performing duties which require bending & reaching
Lifting & transporting up to 50-pound dining chairs, booster seats, high chairs, and food/drink – if applicable, emptying trash cans weighing up to 100 pounds
Standing or walking, for up to 8+ hours
Maintaining a well-groomed appearance (“having a plan”)
Following all uniform guidelines
Practicing all safety & sanitation standards
Recycling products, where possible
18 years of age
High School Diploma or GED
2-3 years experience serving in a fast paced restaurant

Responsibilities

Answering questions regarding preparation of food
Running food to tables, operating bars as needed
Handling cash & other forms of payment
Making proficient sales transactions when required (as an example - cash bar sales) - using a point-of-sale system
Properly checks I.D.s – for guests who appear to be under 30 years old
Demonstrating responsible alcohol service according to T.I.P.S certification standards
Demonstrating impeccable product knowledge
Properly reading items printed on Banquet Event Orders (BEOs) and executing event orders as prescribed
Satisfying any/all needs of the guests - regularly checking back with guests throughout their experience
Maintaining a clean & organized event space– including pre-bussing & table maintenance
Properly labeling, dating, covering and refrigerating prepped items
Properly labeling, covering, and keeping hot items hot
Performing opening, closing & side duties – setting up/breaking down station, etc.
Properly controlling liquor, beer, and wine inventory
Demonstrating knowledge of all table/station numbers
Directing guests to areas & restrooms
Effectively communicating with co-workers (team members, captains, management, and kitchen teams)
Entertaining guests to create memorable experiences
Supporting and contributing to the mission and overall success of Devil’s Thumb Ranch by accomplishing performance objectives focused on guest experiences at events.
Being Ranch Ambassadors for the guests and know and be able to support Ranch-Wide knowledge to the guests.
Ensuring Ranch Mission is accomplished
Helps set up, refresh, and tear down event spaces
Other duties and responsibilities include seating, making drinks and being a team player.
Informs Banquet Captain/Banquet Manager of upkeep and maintenance needs of event spaces
Works with Banquet Captains, and Banquet Manager to ensure execution of events, quality of service, and operation of events in the department.
Flexible to support other outlets on property as needed/scheduled.