Banquet Server

CAMPBELLS LODGE INC•Chelan, WA

20d•Onsite

About The Position

Campbell's Resort is seeking a Banquet Server to join their team. This is a variable-hour position with health benefits available after one year of employment and 1456 hours worked. The role involves setting up, serving, and breaking down various banquet functions, including coffee/soda services, breakfast, lunch, dinner, and hors d’oeuvres. The Banquet Server will act as a team member, assist with training new staff, help other departments as needed, and maintain the cleanliness of back service areas and equipment. Additionally, they will be responsible for setting up audio-visual equipment, controlling dish breakage, and suggesting improvements to management. A key aspect of the role is providing excellent guest service, being attentive to their needs, and maintaining a pleasant and courteous demeanor.

Requirements

Minimum of 18 years of age.
Show enthusiasm about serving guests.
Ability to take direction, follow direction, and perform in a team atmosphere.
Ability to provide quick service and maintain composure under stress.
Good listening and written and verbal English communication skills.
Self-motivated: can find work to do without prompting or supervision.
Good grooming and personal hygiene.
A current Food Handler's permit is required within 14 days of hire.
A current WSLCB Class 12 Mixologist or Class 13 Server Permit within 30 days of hire.

Nice To Haves

Experience with tray service or restaurant work is helpful, but not required.

Responsibilities

Arrive to work on time and be ready to work.
Ensure uniforms are neat, clean, and follow the dress code.
Set up, service, and break down coffee/soda services, and breakfast, lunch, dinner, and hors d’oeuvres functions, according to job standards, paying attention to small details.
Act as a team member by showing enthusiasm and helping other banquet/conferences staff.
Assist with training all new team members.
Help other departments as needed.
Maintain cleanliness of back service areas and equipment, and keep service areas well stocked.
Set up audio-visual equipment, participate in regular A/V training, and maintain proper storage.
Be pleasant, courteous, and sensitive to guests at all times, and be attentive to the meeting planner and guests’ needs.
Be knowledgeable about Campbell’s services and history and Lake Chelan recreational activities to answer guests’ questions.
Control dish breakage to reduce replacement costs and record and report all breakage to your supervisor.
Suggest improvements to your managers.